We are looking for a Part-time Front Desk Concierge to serve as our residents' first point of contact. The hours for are 2:45pm to 11:00pm every other Saturday and Sunday. If you have a knack for customer service and are upbeat, outgoing, dependable and a team player, we’d like to meet you. Ultimately, you will help create a pleasant and memorable living experience for our residents.

Responsibilities

• Greet all residents and announce guests
• Answer and direct calls to appropriate person
• Accept and inventory all packages and log in to computer system
• Record resident work orders in computer program
• Take reservations for moving
• Accept resident dry-cleaning
• Respond to clients’ complaints in a timely and professional manner
• Communicate with our valet staff to ensure guests are being assisted and first floor amenities are clean

Skills

• Customer service experience
• MS Office
• Can do attitude
• Ability to defuse and de-escalate situations
• Excellent communication and organizational skills

Job Type: Part-time

Pay: $14.00 - $15.00 per hour

Expected hours: 16 per week

Schedule:

• 8 hour shift
• Rotating weekends

Work setting:

• In-person

Ability to Commute:

• Portsmouth, VA 23704 (Required)

Work Location: In person