We are looking for a Retail Sales Representative to provide excellent customer service for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities

• Greet customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Cross-sell products
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services

Skills

• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Great customer service skills
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts
• High school degree
• Notary a plus but not needed (additional pay if Notary)'

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Advancement Opportunities:

• Opportunity to grow with a new business. We will be evaluating Manger and District manger positions by the end of 202

Hours per week:

• 30-39

Work Includes

• Evenings
• Weekends
• Holidays

Paid Training:

• Yes

Pay frequency:

• Every other week

Management:

• Store Manager

Employees working per shift:

• 5 or fewer

Work Remotely

• No

Job Type: Part-time

Pay: $17.50 - $20.00 per hour

Shift:

• 10 hour shift
• 8 hour shift

Weekly day range:

• Every weekend
• Weekend availability

Experience:

• Customer Service: 1 year (Preferred)

Work Location: In person