TAP Sports Food Server - Part Time
- MGM Resorts International
- Springfield, MA
- 10 days ago
Job Description
-
The SHOW comes alive at MGM Resorts International.
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As a Food Server, you will be responsible for setting the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.
STARTING PAY: $7.10 per hour
THE DAY-TO-DAY:
- Greet guests in a positive, friendly manner and make them feel welcome.
- Provide detailed explanations of menu items and specials.
- Take and accurately relay guest orders to the kitchen.
- Maintain table cleanliness utilizing a silent service approach.
- Itemize bills correctly and efficiently secure payment.
- Maintain cleanliness and stock of assigned areas, side stations, and tables.
- Ensure guest safety by following proper drink/food handling, and sanitation procedures.
THE IDEAL CANDIDATE:
- Takes pride in their work.
- Can handle multiple tasks at one time.
- Able to take initiative and exhibit flexibility.
- Enjoys helping others and likes to make a good impression.
- Looks forward to working with a team to provide positive experiences.
- Highly confident in mixing and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies, and equipment.
PERKS & BENEFITS:
- Wellness incentive programs to help you stay healthy physically and mentally.
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
- Free meals in our employee dining room.
- Free uniform and dry cleaning
- Healthcare, financial, and time off benefits.
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.
Are you ready to JOIN THE SHOW? Apply today!
- Additional Job DescriptionAdditional Job Description
PRIMARY PURPOSE:
It is the primary responsibility of the Food Server to take and deliver customer orders, maintain tables, guest satisfaction and finalize checks. The food server is also responsible for performing side work and general cleaning of assigned stations.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Greet guests in a positive, friendly manner and make them feel welcome
- Knowledgeable of selling techniques and service delivery of menu items of every course and both non and alcoholic beverages
- Maintain table cleanliness utilizing a silent service approach
- Itemize bills correctly and efficiently secure payment
- Maintain cleanliness and stock of assigned areas, side stations, tables and Point of Sale (POS) stations
- Anticipate the guests’ needs and respond appropriately with a sense of urgency
- Communicate with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees
- Perform other job-related duties as requested
KNOWLEDGE, SKILLS, AND ABILITIES:
- Knowledgeable of menu items, including characteristics of wine and champagne by the glass, major wines, liquor brands, beer, non-alcoholic beverages, designated glassware, terminology, and garnishes
- Knowledgeable of standard kitchen equipment and supplies, including, but not limited to toasters, refrigerators, and coolers, slicers and beverage machines
- Knowledge of health, safety and sanitation regulations
- Knowledgeable of computers and Point of Sale (POS) systems
- Able to effectively communicate in English, in both written and verbal forms
- Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately
- Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
MINIMUM REQUIREMENTS:
- Work varied shifts, to include weekends and holidays
PREFERRED:
- Five (5) years of Food and Beverage experience in a high-paced environment with food service experience
- Experience working in a similar resort setting
- Wine certification