Battle House Hotel & Spa

Spa Attendant - Female

  • Battle House Hotel & Spa
  • Mobile, AL
  • 11 days ago

Job Description

As a member of our hospitality team, the primary responsibility of a Spa Attendant is to provide exceptional assistance to spa guests and ensure the overall cleanliness, organization, and presentation of the spa facilities. This role is responsible for warmly welcoming and escorting guests into the locker area, and maintaining the cleanliness and organization of the locker rooms, showers, wet treatment rooms, lounges, and pool areas. This includes ensuring these spaces are well-maintained and stocked with towels, robes, slippers, toiletries, and other amenities. This role is vital in creating a pleasant and well-organized spa environment. and contributes to a positive spa experience by helping guests feel relaxed and cared for throughout their visit.

  • Demonstrate a strong commitment to maintaining impeccable cleanliness standards throughout the spa.
  • Greet and accompany guests to the locker area, assign lockers, and provide all necessary amenities for their enjoyable spa experience.
  • Effectively communicate the proper usage of all spa facilities to ensure guest comfort and safety.
  • Maintain clean and well-stocked restrooms and showers, promptly replaced used towels and bath mats, and wiped down showers after each use.
  • Assist therapists during treatments as needed, ensuring smooth service delivery and guest satisfaction.
  • Manage inventory levels and ensure the availability of guest supplies in the locker room and vanity areas.
  • Monitor guest appointments and ensure they are in the appropriate areas at the scheduled times, promptly reporting any issues to supervisors.
  • Stock and serve beverages and fruits in the lounge areas, offering refreshments to each guest.
  • Manage laundry processes, promptly dispose of soiled linens according to established systems, and fold and stock fresh towels by standard operating procedures.
  • Arrange spa areas, such as relaxation rooms, with necessary items like ice packs and towels to provide a comfortable environment for guests.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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