Sportsman's Warehouse

Softgoods (Clothing/Footwear) Manager

  • Sportsman's Warehouse
  • Bend, OR 97703
  • 12 days ago


Job Description


Purpose of Position:

Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.

Assist customers in the clothing and footwear departments.

Duties and Responsibilities:

Interview and hire employees

Manage and train staff per company guidelines, including product and sales training, ensuring that each employee receives the required training on a semi-annual basis

Address employee complaints

Discipline, coach, and terminate employees

Determine and input employees’ schedules in time and attendance system following payroll budget guidelines.

Manage employees’ exceptions in time and attendance system and complete payroll in a timely and accurate manner.

Plan, determine, and distribute work to employees

Evaluate employees’ efficiency and productivity

Perform opening and closing duties per company standards

Manage department inventory by working closely with ICS

Supervise merchandising of department while maintaining company standards

Run price change reports daily and ensure they are completed by required deadlines

Ensure that the entire department is clean, faced, and straight at all times

Work closely with buying staff to recognize sales trends and customer needs

Perform other tasks as necessary and assigned by management


Required Skills: Excellent verbal and written communication skills, analytical skills, and math skills are required.

This person must be self-motivated and able to work with minimal supervision.

Department Managers should also be extremely detailed oriented and have the ability to meet deadlines and work well in a team setting.

Education and Training: A high school diploma or equivalent; or 2+ years of retail and/or management experience.

Physical Requirements: This position involves a variety of physical activities including: talking, hearing, sitting, standing for multiple hours, repetitive motions.

Visual acuity is required for analyzing records and computer monitors.

Some heavy lifting is required.

Travel Requirements: This position may require travel for training purposes.

Sportsman's Warehouse is an Equal Opportunity Employer.

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