Renaissance Albany Hotel

Server

  • Renaissance Albany Hotel
  • Albany, NY
  • Part Time
  • 3 months ago
Salary
N/A

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Job Description

· Greet guest promptly using your name, and prepared to inform guest of all specials.

· Have full knowledge of daily specials, soups, and drinks.

· Be knowledgeable of all menu items, their ingredients, what to serve them with, their garnish, and their methods of preparation. Be prepared to answer any questions about the menu in a direct concise manner. If you have questions about an item, ask your manager or Executive Chef.

· Be knowledgeable of all wines served, including what to serve them with, when to serve them, and how to properly recommend, present, and serve the wine.

· Pay special attention to the finer details of guest service including ask trays, water glasses, replacement of flatware, napkins, etc.

· Look at what you are serving. If something is not correct, have the chef correct it or let your manager know; do not take it to the guest!

· Remove all dirty plates, silverware, and glasses when the entire table has completed each course of the meal. Never leave the dining room empty-handed. All tables must be bussed within 4 minutes of the guest leaving. It is your responsibility, not the Dining Room Attendants, to see that this standard is met on all your tables.

· Clean as you go.

· Check your stations at the beginning of your shift to insure proper setting and cleanliness of tables, chairs, and floor.

· Have available all necessary equipment to work including pad of paper, pen, check folder, cork screw, clean towel, tray, etc…

· Do all assigned set-up and side work as per set-up sheets and, cleaning schedule.

· Relate all guest comments to the manager. This includes good or bad comments about any area of the hotel, not just the restaurant

· Attend all taste panels and try all items of the panel to ensure menu familiarity.

· A server is never to add a gratuity to a check without permission from both the guest and the manager.

Job Type: Part-time

Pay: From $10.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off

Shift:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift

Work Location: In person

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