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· Greet guest promptly using your name, and prepared to inform guest of all specials.
· Have full knowledge of daily specials, soups, and drinks.
· Be knowledgeable of all menu items, their ingredients, what to serve them with, their garnish, and their methods of preparation. Be prepared to answer any questions about the menu in a direct concise manner. If you have questions about an item, ask your manager or Executive Chef.
· Be knowledgeable of all wines served, including what to serve them with, when to serve them, and how to properly recommend, present, and serve the wine.
· Pay special attention to the finer details of guest service including ask trays, water glasses, replacement of flatware, napkins, etc.
· Look at what you are serving. If something is not correct, have the chef correct it or let your manager know; do not take it to the guest!
· Remove all dirty plates, silverware, and glasses when the entire table has completed each course of the meal. Never leave the dining room empty-handed. All tables must be bussed within 4 minutes of the guest leaving. It is your responsibility, not the Dining Room Attendants, to see that this standard is met on all your tables.
· Clean as you go.
· Check your stations at the beginning of your shift to insure proper setting and cleanliness of tables, chairs, and floor.
· Have available all necessary equipment to work including pad of paper, pen, check folder, cork screw, clean towel, tray, etc…
· Do all assigned set-up and side work as per set-up sheets and, cleaning schedule.
· Relate all guest comments to the manager. This includes good or bad comments about any area of the hotel, not just the restaurant
· Attend all taste panels and try all items of the panel to ensure menu familiarity.
· A server is never to add a gratuity to a check without permission from both the guest and the manager.
Job Type: Part-time
Pay: From $10.00 per hour
Benefits:
Shift:
Work Location: In person
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