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Job Description
Job Duties:
Enforce the rules and policies of Six Flags Discovery Kingdom, State Laws, County and City Ordinances
Assist in maintaining a security presence on property by patrolling on foot or in company vehicle and being observant and quick to report all incidents
Demonstrate and continually train the Six Flags Mantra of providing Friendly, Clean, Fast, and Safe Service to each Guest
Patrol and inspect assigned areas of the property, check areas for unauthorized persons or vehicles, unlocked doors, and fire and safety hazards
Respond to emergency situations promptly, evaluate the nature and severity of the situation, and act accordingly, including calling for assistance and interacting with local law enforcement and other EMS services if necessary
Apprehend and hold individuals who are involved in criminal activity
Write detailed reports of theft, injury, property damage, conditions of property, unauthorized person's on-site, etc. and be able to testify in court if required
Perform inspections of all items brought into the park through the metal detectors
Maintain control of Toll Plaza, Park entry and exits.
Escort guests and/or team members as needed
Ensure all Training Material is practiced in the workplace including Park, Departmental, and Guard Card Certifications/Updates
Being professional at all times and provide exceptional guest service by answering questions, giving directions and/or enhancing the guest experience
Conduct training sessions to introduce new team members to the department policies and procedures
Provide ongoing coaching and support to existing team members to enhance their skills and performance
Protect employees and company assets
Control park access, checking vehicle permits and scanning ID badges for team members, vendors, and contractors
Patrol and inspect assigned areas of the park
Keep unauthorized personnel out of restricted areas
Rapidly respond to active alarms, first aid, and other emergency situations
Monitor all areas for safety hazards, including fire, theft, and vandalism
Minimum Qualifications:
Valid Guard Card
Valid CA Drivers License
Excellent verbal and written communication skills
Ability to lift, carry, push/pull, and balance heavy loads
Physical ability to stand, walk, stoop, bend and reach constantly during your shift
De-escalation skills
Attention to detail, strong sense of integrity, reliable and demonstrates a strong work ethic
Additional Requirements:
Must be 18 Years of age or older
Must be available 4 days/shifts per week
Must be available at least 1 weekend day (Saturdays/Sundays) per week
Ability to work a flexible schedule including night, weekends, and holidays
Must have the ability to work indoors / outdoors and in all weather conditions
Must be comfortable with interacting with guests and employees
Ability to problem solve and deal with high pressure situations
Competencies in Microsoft Word, Excel and technology