Live Nation

Security / Door Host / Guest Services - House of Blues Houston

  • Live Nation
  • Houston, TX
  • 11 days ago

Job Description

Job Summary:

Job Summary:

  • Maintain the safety and security of all staff, artists, vendors and guests. Create and maintain a positive and uplifting experience for diverse groups of individuals.

Essential Functions:

  • Ensure guest safety through proactive personal interaction and removing hazards in the area of responsibility
  • Prevent and resolve altercations among guests
  • Lead guests and other employees in emergency evacuation procedures and provide assistance
  • Maintain control by circulating through your work area throughout the shift
  • Check identification of any guest who appears to be under 30 years of age who is drinking alcoholic beverages inside the venue
  • Ensure that no weapons or harmful items enter the venue by inspecting every guest with a metal detector or pat-down search
  • Enforce House policy regarding photos/videos/recording devices
  • Safeguard against theft and property damage
  • Communicate clearly using radios, hand signals and flashlights. Remain in constant contact throughout the shift
  • Set up area before opening (stanchions, table configuring, etc.)
  • Keep interior and exterior of the venue clear and safe, cleaning spills and removing food, trash or other obstacles, before, during and after the shift
  • Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift

Job Qualifications:

Required:

  • Ability to work late hours
  • Flexible schedule
  • 3 years work experience interacting with people in a positive environment
  • Read, write and speak English fluently
  • Must be able to lift or move up to 25 lbs using proper lifting techniques
  • Tolerance of all cultures, music and art forms

Preferred:

  • Bi-lingual
  • Cash handling experience
  • Experience recognizing valid ID’s
  • Experience in a live music environment
  • Self defense training
  • Experience using metal detection equipment
  • EMT or other medical background

Physical Demands/Working Environment:

  • Working environment is fast-paced, often loud and stressful
  • Position requires extended periods of prolonged standing and working on your feet both indoors and outdoors
  • Must be able to lift or move up to 25 lbs using proper lifting techniques

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