The UPS Store is a locally owned retail location offering a range of products and services designed specifically to help and support small business owners and the local community.

We're more than just packing and shipping! We provide printing services, a real street address for mailboxes, package notification and even direct mail services (design, print, mail). We are committed to doing everything we can to help small businesses reach their goals. That’s where you come in!

As a Part-Time Store Associate, you deliver world-class customer service to all customers by receiving and processing packages for shipments and drop-offs. Help customers with their personal and business needs by operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. You’ll learn how to become a Pack & Ship expert which will help our customers by providing information and support for all the products, services, and best-value options.

We are in the customer experience industry! A friendly helpful demeanor, professional appearance, and your do-whatever-it-takes attitude will be crucial to your success. You’re going to learn the ins and out of The UPS Store retail operation so get ready to be a sponge! But don’t worry! We will train you along the way so you can work confidently to help our customers!

RESPONSIBILITIES

· Deliver customer service to customers in-person, over the phone, and via email

· Continuously practice good listening skills with customers, UPS Store team members, and leadership

· Pack & Ship expert for our customers by offering custom solutions through cross-selling & up-selling

· Operates all equipment, software, and devices in an expert fashion and is willing to teach others

· Maintains a clean, organized, and safe working environment

· Become a Printing Solutions Advisor fulfilling customer requests and incoming work orders

· Performs other duties as assigned

QUALIFICATIONS

· High school diploma or GED required

· Outstanding phone skills

· Strong verbal and written communication skills, including spelling and math

· Prompt, reliable, and responsible

· Detail oriented, organized, and able to multi-task

· Able to lift 50+ pounds on a daily basis

· Strong computer skills, including Microsoft Office. Adobe Creative Suite is a plus!

· Ability to pass a background check to become a Notary Public

BENEFITS

· Employee Discounts

· Uniforms Provided

· Daytime Hours (up to approximately 7:00pm)

· Performance Incentives

SCHEDULE & EMPLOYMENT TYPE

Part-time (20+ Hours Per Week)

Weekday & Rotating Weekends (No late nights!)

Job Type: Part-time

Pay: $12.00 - $14.00 per hour

Expected hours: No more than 35 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: In person