Job Summary:

Responsible for assisting the Operations Full-time Management in leading the Operations team to consistently deliver friendly, clean, fast, and safe service for park guests and a world class employment experience for our teams.

Job Duties:

• Work in conjunction with the Operations Senior Leadership team towards executing departmental goals
• Be knowledgeable of all Corporate and Operations policies and procedures
• Administer and oversee the Operations Employment, Training, and Staff Development programs
• Facilitate and oversee the training of all assigned Operations Teams from front line Team Members to Operational Supervisors to ensure training standards are consistently being met
• Ability to evaluate entire Rides Department including all Supervisors, based on individual and team performance
• Educate and oversee Supervisors and Team Leaders in giving proper disciplinary action
• Train and coach teams how to provide Friendly, Clean, Fast, and Safe Service for our Guests
• Train and coach leadership teams how to provide a world class employment experience for our teams
• Responsible for the timely completion and communication of Team schedules, as well as ensuring proper staffing levels as pre-determined by budgetary guidelines
• Assist Full-Time Management in monitoring budget expenses and labor costs
• Responsible for ensuring a “Total Safety” environment that includes administration of a Safety Behavioral Auditing program for assigned teams
• Respond to ride shutdowns; serving as a liaison between Operations and Maintenance, ensuring that safety protocol is being followed
• Respond to and resolve Guest concerns as reported
• Continually inspect all Guest and Employee areas to ensure a cleanliness standard of excellence is maintained
• Inspect the cleanliness and organization of equipment and supply inventories to ensure teams have the right tools
• Demonstrate a clear understanding of cleaning lists and be able to enhance and modify when necessary
• Serve as an Operations Department Coordinator (Unit 205)
• Cross-functional with Park Services, be able to serve as Park Services Department Coordinator (Unit 255)
• All Other duties as assigned

Ideal candidates should possess:

• HS diploma and some college preferred
• Valid Texas Driver’s license with a good driving record

• Minimum one year Six Flags Operations Supervisory experience preferred
• Self-motivated, hands-on/mentoring leadership style, with the ability to manage multiple projects simultaneously
• Able to anticipate future needs and take appropriate independent action
• Ability work well and problem solve in a team environment
• Excellent administrative skills; including organization, time management, and a strong attention to detail
• Strong communication and presentation skills, both written and oral
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook) required, with ability to gain a working knowledge of additional programs such as the Seasonal Labor Tracking System (SLTS)
• Must be able to work flexible shifts and extended hours when needed, including evenings/weekends/holidays
• Must be available to report to duty as needed with limited advance notice
• Must be able to work well with departments outside of Operations
• Professional appearance and attitude at all times

Equal Opportunity Employer - Six Flags supports a Drug and Smoke Free Workplace