Responsible for assisting the Operations Full-time Management in leading the Operations team to consistently deliver friendly, clean, fast, and safe service for park guests and a world class employment experience for our teams.
- Work in conjunction with the Operations Senior Leadership team towards executing departmental goals
- Be knowledgeable of all Corporate and Operations policies and procedures
- Administer and oversee the Operations Employment, Training, and Staff Development programs
- Facilitate and oversee the training of all assigned Operations Teams from front line Team Members to Operational Supervisors to ensure training standards are consistently being met
- Ability to evaluate entire Rides Department including all Supervisors, based on individual and team performance
- Educate and oversee Supervisors and Team Leaders in giving proper disciplinary action
- Train and coach teams how to provide Friendly, Clean, Fast, and Safe Service for our Guests
- Train and coach leadership teams how to provide a world class employment experience for our teams
- Responsible for the timely completion and communication of Team schedules, as well as ensuring proper staffing levels as pre-determined by budgetary guidelines
- Assist Full-Time Management in monitoring budget expenses and labor costs
- Responsible for ensuring a “Total Safety” environment that includes administration of a Safety Behavioral Auditing program for assigned teams
- Respond to ride shutdowns; serving as a liaison between Operations and Maintenance, ensuring that safety protocol is being followed
- Respond to and resolve Guest concerns as reported
- Continually inspect all Guest and Employee areas to ensure a cleanliness standard of excellence is maintained
- Inspect the cleanliness and organization of equipment and supply inventories to ensure teams have the right tools
- Demonstrate a clear understanding of cleaning lists and be able to enhance and modify when necessary
- Serve as an Operations Department Coordinator (Unit 205)
- Cross-functional with Park Services, be able to serve as Park Services Department Coordinator (Unit 255)
- All Other duties as assigned
Ideal candidates should possess:
- HS diploma and some college preferred
- Valid Texas Driver’s license with a good driving record
- Minimum one year Six Flags Operations Supervisory experience preferred
- Self-motivated, hands-on/mentoring leadership style, with the ability to manage multiple projects simultaneously
- Able to anticipate future needs and take appropriate independent action
- Ability work well and problem solve in a team environment
- Excellent administrative skills; including organization, time management, and a strong attention to detail
- Strong communication and presentation skills, both written and oral
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook) required, with ability to gain a working knowledge of additional programs such as the Seasonal Labor Tracking System (SLTS)
- Must be able to work flexible shifts and extended hours when needed, including evenings/weekends/holidays
- Must be available to report to duty as needed with limited advance notice
- Must be able to work well with departments outside of Operations
- Professional appearance and attitude at all times
Equal Opportunity Employer - Six Flags supports a Drug and Smoke Free Workplace