The Orvis Company

Retail Guide

  • The Orvis Company
  • Richmond Heights, MO
  • 12 days ago

Job Description

Orvis is where passion and a career meet.
Seeking a dynamic Retail Guide who appreciates the outdoor lifestyle and enjoys outfitting customers for great adventures. Working alongside the Store Manager and Lead Retail Guide, you will:
  • Create a store atmosphere that is welcoming and inclusive
  • Serve as a brand ambassador and lead by example in a fast-paced retail environment
  • Demonstrate our core values of surprising and delighting our customer, taking pride in our product, and protecting what we love
WE’RE LOOKING FOR:
  • Friendly and inviting personality, ability to build relationships, demonstrate care for customers and co-workers, and create a fun and energetic store vibe
  • Delivery of world-class customer service through empathy, critical thinking and customer centricity
  • Ability to develop in-depth knowledge of Orvis products and services, engage customers and to suggest product in an authentic and helpful manner
  • Entrepreneurial spirit and the ability to leverage assets across Orvis’ omnichannel retail platform
  • Current computer skills and the ability to learn and apply business programs
  • Ability to handle ambiguity, use sound judgement, and solve problems for customers
  • Creativity and visual merchandising skills are a plus
  • Utilizing time between customers to enhance store presentation through merchandising, maintaining standards, and restocking
  • Ability to reach, move, and handle merchandise in high and low areas, lift up to 30 pounds, and the stamina to execute floor sets
WHAT WE OFFER:
We offer a retail career experience like no other. To be at their best, we recognize that our Retail Guides need time to recharge and connect with nature. We believe in ensuring a great work/life balance, maintaining store operating hours that focus on our most productive periods, and offering a comprehensive benefits package including:
  • Monthly Team Incentive Program
  • Employer-matched 401(k) savings plan
  • Generous associate discount, and opportunities to earn travel credits
  • Fly Rod loaner program
To access our California Applicant Privacy Notice, follow this link: https://www.orvis.com/california-applicant-notice.html

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