#RSC-023 Resident Services Specialist- Good Sheperd Village

Department: Supportive Services

Employment Type: Part-Time (10hrs/wk.); Non-Exempt; Non-Benefitted

Reports to: Resident Services Supervisor

Location: Happy Valley, OR

Compensation: $18.72-$20.80/ hourly

Our Culture:

We are proud of our healthy work culture at Catholic Charities of Oregon. We care for our employees so they can take care of others. Our approach includes everything from support for continued training and education to a strong focus on allowing each employee to own their job and become a thought leader in their area of service. Together, we work to make a concrete, hands-on difference in our community.

Who We Are:

Catholic Charities of Oregon was named by the Portland Business Journal as the #9 Non-profit in their list of 2022 Most Admired Companies. Founded in 1933, Catholic Charites of Oregon is one of Oregon's oldest nonprofit social service agencies whose mission is to assure that essential, life-saving services and supports are accessible to the most vulnerable Oregonians.

Who You Are:

The Good Shepherd Resident Services Specialist (RSS) is a part of CCO's resident services team and will be responsible for greeting residents and building visitors and directing them to the appropriate staff. They will answer resident inquiries and coordinate with other building staff. They will answer and direct telephone calls to appropriate staff, and take messages as needed. They provide after-hour emergency support when management is not on duty including building rounds, lockouts, emergency maintenance and light cleaning.

What You Will Work On:

• Greet residents and building visitors and direct as needed to the appropriate areas.
• Foster and promote positive relationships with residents; act as an approachable and engaging on-site presence.
• Assist residents in completing forms such as maintenance requests and resident reports.
• Maintain a log of events such as resident interactions, deliveries and other relevant events that occur in the community.
• Assist new residents with move in and orientation with the community.

What You Bring:

Education, Certifications, and Licensure Requirements/Preferences

• High school diploma or equivalent lived and/or worked experience required.
• Certification (or ability to certify within 30 days of hire) and ability to maintain certification in CPR, 1st Aid, AED, Bloodborne Pathogens and Narcan Training.

Experience Requirements/Preferences

• Two years' work or volunteer experience preferred.
• Lived experience or experience working with low-income families and individuals.
Basic understanding and knowledge of Clackamas County resources.

VACCINATION POLICY

Catholic Charities of Oregon requires all employees to confirm they are fully vaccinated, or in the process of receiving the COVID-19 vaccination. Employees can submit the Oregon Health Authority (OHA) request for exception form for medical or religious accommodation. COVID-19 testing in lieu of being vaccinated or having an approved medical or religious exception is not an option.

EQUAL OPPORTUNITY EMPLOYER/VETERANS/DISABLED

Catholic Charities of Oregon is dedicated to promoting diversity, multiculturalism, and inclusion across our agency. Catholic Charities of Oregon recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, gender identity, sexual orientation, genetic information, equal pay, disability, age, veteran status, and other protected status as required by applicable law. Applicants and employees need not be Catholic. Complete Social Justice and Diversity statements can be found on this page under Resources.