Come join our life-changing team building hope, resilience and well-being as a Resident Services Coordinator!

Shift Details: Part-time – 20 hours/week

Compensation: $21-$23/hour

Location: Nolte River Place – Anoka, MN

About the job:

The Service Coordinator provides information concerning community resources to residents to assist them in living as independently as possible. They assess and resolve problems that affect the health, safety, or ability of individual residents to live independently and according to the lease agreement.

Essentials:

• Refer program participants who need case management, including assessment, care planning, referral and advocacy to appropriate agency.
• Monitor the effectiveness of care and provide day-to-day support to residents.
• Works with the Specialist II – Resident Relations to assess and resolve problems that affect the health, safety, or ability of individual residents to live independently and according to the lease agreement.
• Evaluate and adjust services in the buildings as needed to ensure best outcomes for program participants and residents.
• Market and promote services to individuals within assigned buildings to ensure that residents are aware of available services.
• Interpret and promote other VOA services and community programs to residents so that they are knowledgeable about resources available to them.
• Assists residents in building informal support networks with other residents, family, and friends.
• Arrange for the provision of group services to residents to meet identified needs including educational seminars, and support groups.
• Maintain files on residents served.
• Maintain a professional distance in all relationships with residents.
• Complete and maintain timely, accurate reports so that program information is available and funding guidelines are met.
• Collaborate with other VOA services and community professionals to ensure that a wide network of resources are available for program participants.
• Assist residents in planning of regular activities, implements regular activities along with residents and other staff.
• Monthly Newsletter, Food programs, Seniors programs and Family programs

Job Highlights:

• Medical, Dental & Vision Insurance
• 403(b) Retirement Plan
• HSA & FSA Programs
• Employer Paid Life Insurance, Short-Term/Long-Term Disability
• Quality training, continuing career education and leadership programs
• Paid Time Off (Vacation, Holiday & Sick Days)

Required Qualifications:

• Bachelors degree in social work, Gerontology, Psychology or Public Health, preferred
  • Associates degree and experience working with seniors may be considered
• Knowledge of services available in the community for the population being served
• Training in the aging process, elder services, drug and alcohol abuse, mental health issues
• Awareness of eligibility for and procedures of federal and state entitlement programs
• Knowledge of legal liability issues relating to service coordination
• Experience working with older persons in a direct service capacity is strongly desired
• Completion of 36 related classroom or seminar training hours prior to hire or within the first twelve months as Services Coordinator

About Us:

Nolte River Place is part of Volunteers of America MN/WI which serves as an affiliate of the Volunteers of America parent organization.

Volunteers of America Minnesota is a nonprofit health and human services organization that annually serves more than 25,000 children, adolescents and their families, older adults, students, persons with disabilities and special needs, and adults completing incarceration. Since 1896, we have helped people gain self-reliance, dignity, and hope.

Take pride in helping others and join us today!

At VOA, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations’ shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)