Hours: Vary, but must be able to work from 3 - 5pm daily (Part Time, 10-20 hours per week)

Pay: $17/hr.

SUMMARY

Provides general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, greeting guests, mail distribution, requisitioning office supplies as well as additional clerical duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Professionally administers all incoming calls
• Ensures phone calls are redirected accordingly
• Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information
• Greets guests in a professional, friendly, hospitable manner
• Receives, sorts and forwards incoming mail; sorts, weighs, and applies postage to outgoing mail
• Assists in the ordering, receiving, stocking and distribution of office supplies
• Assists with other related clerical duties such as photocopying, faxing, filing and collating
• Opens and closes visitor area (turning on/off lights, signage, etc.)
• Type memos, correspondence, reports, and other documents

QUALIFICATION/REQUIREMENTS:

• Excellent phone etiquette
• Excellent verbal communication skills
• Punctual
• Able to work with minimum supervision
• Should be customer service driven
• Knowledge of MS Office (Word, Excel, Outlook, Access)
• Able to multi-task
• Professional appearance
• Business casual

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or WORK EXPERIENCE

Customer service experience is required. 16+ years old required.

LANGUAGE SKILLS

Must have excellent verbal communication skills and phone etiquette. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written oral, diagram, or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is regularly required to walk. The employee is occasionally required to stand. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative to those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

COMPETENCE, AWARENESS AND TRAINING

Competence, awareness, and training for probationary employees will be assessed by the “Training & Competency Checklist,” the evaluation conducted at 90 days, as well as other training as needed. Competence, awareness, and training for regular employees will be assessed when annual evaluations are conducted, along with other measurements in accordance with the area the employee is assigned to.