Home of the Sparrow

Receiving Stockroom Clerk – McHenry Sparrow’s Nest

  • Home of the Sparrow
  • Woodstock, IL
  • Part Time
  • 3 months ago
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Salary
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Job Description

Reports To: Store Management on duty

Status: Part-Time, Non-Exempt

Job Purpose: A Stockroom Receiving Clerk is responsible for receiving, storing, staging & distributing products. The primary focus is the receiving, sorting, and storing of donations in the stockroom area.

Responsibilities:
  • Ensure that each donor & customer receives outstanding customer service by providing a donor-friendly environment which includes greeting, acknowledging & thanking everyone, maintaining outstanding standards, solid product knowledge, and all other components of customer service.
  • Assist in processing and replenishing merchandise through donation acceptance at the back door & monitoring floor stock.
  • Verify that all Home of the Sparrow, Inc. materials are current and available to donors (sign-in sheets, brochures, etc.). Replenish as needed.
  • Assist in floor moves, merchandising, display maintenance, and store housekeeping.
  • Assist in managing the recycling process.
  • Adhere to all Company policies, procedures, and practices included in the Employee Handbook & Retail Policy & Procedure Manual.
  • Communicate customer requests to management in a positive & helpful manner.
  • Complete low-level maintenance work around the store such as replacing light bulbs, cleaning around trash bins outside, and hanging merchandise on walls.
  • Any other duties as assigned by management.
Knowledge & Skills:
  • High School education or higher required.
  • Ability to process information/merchandise through the register system.
  • Baseline computer skills to access, input and process electronic information.
  • Ability to read, count and write to accurately complete all documentation.
  • Ability to communicate appropriately with associates, customers, and donors.
  • Ability to operate and use all equipment necessary to run the store.

Supervisory Responsibility: This position has no supervisory responsibilities.

Physical Demands:
  • Ability to move and/or handle merchandise throughout the store generally weighing 0-50 pounds safely.
  • Balancing, stooping, kneeling, crouching, crawling, and reaching are required.
  • Sitting, standing, and walking for extended periods of time are required.
Qualifications:
  • Ability to freely access all areas of the store including the selling floor, stock area, and register area.
  • Ability to work varied hours/days as business dictates

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