Workforce Solutions Borderplex is one of 28 public workforce development boards in Texas serving the six-county Borderplex region.

We are a non-profit opportunity incubator, personalizing the career path and connecting the right people to the right positions. With the tools, programs, and services we provide, we know you can do anything you put your heart into. Our organization and its initiatives have been recognized and awarded by the Texas Workforce Commission for our innovative approach to assisting employers and job seekers.

WSB serves in the spirit of community support. What we do is so important, but we don’t do it alone. We serve the regional business community. Our mission is to help them grow stronger so they can create better jobs. We also prepare people to fill those jobs and achieve a sustaining and fulfilling career.

WSB exhibits a growth mindset. We seek individuals who buy into this mission and lead by example by being good stewards of our financial resources, work efficiently to stretch our resources, and support the organization and its community partners so we can collectively elevate the regional economy. Our values include transparency, innovation, accountability, research-driven, impact-driven, integrity, collaboration, and empathy. Join this high-performing team and support a thriving regional economy!

SUMMARY/OBJECTIVE

This role supports the Economic Development Specialist by delivering strong administrative support for a Survey Project. Your responsibilities will include organizing schedules, managing documents, generating reports, and maintaining files. Additionally, you'll provide assistance for both in-person and virtual meetings. This position requires exceptional multitasking skills, independence with guidance, a tactful and diplomatic demeanor, and a proactive and fast-paced work ethic.

Role and Responsibilities

• In-person with an iPad

• On a mic in our studio

• Uploaded videos or audio files to our website

• Or other methods we haven’t yet invented

EXPERIENCE AND EDUCATION REQUIREMENTS

Some college or associate degree is preferred. Two or more years of experience in a public-facing role is preferred.

KNOWLEDGE, SKILLS, ABILITIES

JOB SPECIFIC COMPETENCIES

• 
  Attention to Detail: Ensures information is complete and accurate; follows up with others to ensure that agreements and commitments have been fulfilled.
• Data Gathering & Analysis: Seeks or collects and synthesizes information from a variety of stakeholders and sources in an objective, unbiased manner to reach a conclusion, goal, or judgment, and to enable strategic and leadership decision-making.
• Establishing Focus: Aligns personnel and other resources in a manner consistent with organizational vision and objectives.
• Planning & prioritization: Plans and organizes work activities; manages several tasks at once.
• Adaptability: Adapts quickly to change and easily considers new approaches.

GENERAL/ORGANIZATIONAL COMPETENCIES

• Quality/Compliance: Achieving a standard of excellence with our work processes and outcomes, honoring Company policies and all regulatory requirements.
• Customer focus: Striving for high customer satisfaction, going out of our way to be helpful and pleasant, making it as easy as possible on the customer rather than our department or the Company.
• Communication: Balancing listening and talking, speaking, and writing clearly and accurately, influencing others, keeping others informed
• Collegiality/Collaboration: Being helpful, respectful, approachable, and team-oriented, cooperating with others, inside and outside the organization, to accomplish objectives to build and maintain mutually beneficial partnerships, leverage information, and achieve results.
• Initiative: Taking ownership of our work, doing what is needed without being asked, following through
• Efficiency: Planning ahead, managing time well, being on time, being cost conscious, thinking of better ways to do things
• Continuous Learning & Self Development: Being receptive to feedback, willing to learn, embracing continuous improvement, and proactively investigating new perspectives, approaches, and behaviors.
• Integrity/Transparency: Upholds social, ethical, and organizational norms and values; firmly adhere to codes of conduct and ethical principles; behaves consistently and is open, honest, and trustworthy; acts without consideration of personal gain.
• People management (for those with direct reports): Setting clear expectations, reviewing progress, providing feedback and guidance, and holding people accountable.

Additional Notes

Must possess a valid driver’s license and meet requirements to be included as an authorized driver on the Workforce Solutions Borderplex Commercial Package Policy as stipulated by the insurance carrier. Successful clearance of local and/or state background checks.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice based on business needs.

EEO/ADA

Workforce Solutions Borderplex provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.