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UPMC Corporate Services is looking to hire a part-time Patient Services Representative to support UPMC Western Maryland. This role will work various shifts between 5:30 am and 11:15 pm Monday through Friday as well as rotating weekends and holidays.
A Patient Services Representative is responsible for welcoming patients upon arrival and promoting the usage of new and emerging consumer-friendly technologies. They also educate patients on their copayments and financial obligations, collect payments when applicable, and connect patients to financial advocacy resources when appropriate. Additionally, this role updates patient's demographics and insurance coverage information, as well as schedules subsequent appointments within the continuum of care, all while promoting an overall culture of service excellence.
If you have strong customer services skills and are looking for a position that ensures that patients and family members have the desired UPMC Experience, apply today!
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