America’s ER Medical Centers

Patient Concierge Representative

  • America’s ER Medical Centers
  • Magnolia, TX
  • 16 days ago

Job Description

A Patient Concierge Representative is a people-oriented job. Speaking with patients all day long of all ages. Providing services to make their stay or their families stay and experience the best in the business. Anticipating needs, being resourceful and handling all patients like they are your family. Water, warm blankets, providing meals and UBER. Helping children cope by giving them a toy or crayons. Assisting the patient’s family with their needs while in the facility. Mailing back clothing that was left behind, following up with phone calls and personal notes.

Hotel concierge background. Service industry experience. Childcare and or Nursing home care.

Taking care of the patients’ needs with anything NON-medical. MA and CNA may apply.

Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees eligible

COVID-19 Precaution(s):

  • Sanitizing, disinfecting, or cleaning procedures in place

Hours per week:

  • 12-29

Work Location:

  • Multiple locations

Typical end time:

  • 12 AM

Typical start time:

  • 6 AM

Work Remotely

  • No

This Job Is Ideal for Someone Who Is:

  • Dependable -- more reliable than spontaneous
  • People-oriented -- enjoys interacting with people and working on group projects
  • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
  • Achievement-oriented -- enjoys taking on challenges, even if they might fail
  • Innovative -- prefers working in unconventional ways or on tasks that require creativity
  • High stress tolerance -- thrives in a high-pressure environment

Job Type: Part-time

Pay: From $18.00 per hour

Benefits:

  • 401(k)

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekends as needed

Work Location: In person

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