Job Summary: Provides prompt, efficient, and friendly services to customers, involving receipt and payment of cash, and to recognize customers’ needs with suggestions appropriate to Bank’s services; Remembers to always follow the established policies and procedures for this area, in accordance with the Bank and the supervisor’s direction; Must demonstrate commitment, dependability and respect for other employees with regular attendance, punctuality and adherence to agreed upon schedule of availability.

Primary Duties:

• Accepts checks for cashing, receives checking and related accounts; accepts deposits, verifies cash and endorsements, makes change, and issues receipts.
• Receives savings deposits, pays withdrawals after verifying balance and signature; redeems U.S. Savings Bonds.
• Receives and processes loan payments.
• Processes credit card cash advances.
• Performs various balancing functions, including ATM when instructed.
• Processes night deposits and mail-in deposits.
• Sells cashier’s checks and other Bank services.
• Responds to customers’ inquiries as appropriate.
• Maintains proper cash level in drawers, keeps cash secure, and maintains a high level of safety for the Bank.
• Services ATM according to schedule or need.
• Accepts “stop payment” requests and address changes, distributing to the proper personnel for processing.
• Answers phone as needed
• Responsible for balancing cash drawer each day and providing Head Teller with completed balance sheet.
• Maintains confidentiality of bank and customer information.
• Performs other tasks requested by supervisor as they relate to the Bank and its functions.

Skills Required: Must be able to perform all over-the counter customer services; Exercise accuracy, alertness, courtesy, tact, patience, and good judgment while maintaining confidentiality of the Bank’s records and customer transactions; Possess excellent customer service and cash handling skills; Strong communication and mathematical skills.

Qualifications:

• Must be able to demonstrate ability to adequately perform the duties listed above.
• Customer service experience of 2 years desired.
• Cash handling experience desired.
• Teller experience of 1 year desired.

• EOE M/F/Disability/Veteran Employer
• Applicants and employees notice of EEO rights are available in our office and online here: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
• And the supplement: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
• If you are an individual with disabilities who needs accommodation or you are having difficulty using our website to apply for employment, please contact Human Resources at 903-334-0969.