BEHAVIORAL HEALTH NETWORK, INC.

Outreach Counselor-CSP

  • BEHAVIORAL HEALTH NETWORK, INC.
  • Springfield, MA
  • 25 days ago

Job Description

Are you looking for rewarding work within the mental health field? Then this opportunity is for you!


Outreach Counselors provide in-person outreach services to individuals in the community with histories of behavioral health and/or substance use disorders, helping them to connect to needed resources and to overcome barriers impacting their care!

Join the team today!


  • Provides in-person, telephonic, and Telehealth care management supports to individuals served based on the collaborative spirit of the integrated health model that promotes improved health, independence, and self-sufficiency.
  • Meets individuals admitted to 24-hour facilities (e.g., hospitals and substance use disorder treatment facilities) in-person or via Telehealth and maintains regular contact with them during their stay to assist with discharge planning and re-engagement with outpatient providers, community services, and social supports.
  • Acts as primary “point of contact” for all individuals served on caseload, ensuring their needs are met.

Reasons to work with BHN:

  • Work with an agency who does amazing things for others.
  • You will be able to change a person’s life.
  • You will expand your experience in various health areas at the same time.
  • You will have the opportunity to grow within the agency.
  • You will not be bored with our fast-paced environment.
  • You will have excellent benefits package & time off benefits available.

What are we looking for in an Outreach Counselor for CSP?


  • High School Diploma or GED required.
  • Community Health Worker Certification and/or bachelor’s degree is preferred.
  • Bilingual, Spanish and English Speaking is preferred.
  • Knowledge of mental health and substance use disorders, experience with justice involved populations and justice entities, care management services and how to access community resources.
  • 1-2 years of work experience in a related behavioral health, substance use, and/or related human services field is required.
  • Valid driver’s license required.
  • Vehicle for use during all working hours should be registered and inspected in accordance w 540 CMR 4.00.

BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.

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