FIRST AND FOREMOST, THIS POSITION IS 11PM-7AM, AND YOU MUST BE AVAILABLE TO WORK WEEKENDS. PLEASE DO NOT APPLY IF YOU'RE NOT ABLE TOO.

• The hotel front desk agents welcome, register, and assign rooms and issue room keys to the guests.
• They provide information about services available in the hotel and in the community.
• They verify customers’ credit and establish how the customer will pay for the accommodation. They promote and sell guest rooms.
• They review accounts of the guests who signs out.
• They receive payment for accounts.
• They balance cash accounts.
• They advise housekeeping which rooms have been vacated and are ready for cleaning.
• They keep an inventory of rooms reservations
• They respond to reservation enquiries
• Hotel front desk agents answer telephones and take messages and handle guest mail.
• They deal with customer complaints and/or solve the customer problem.
• Hotel front desk clerks may also have administrative responsibilities such as night auditing.

PREVIOUS AND RECENT HOTEL FRONT DESK EXPERIENCE IS REQUIRED. Must be able to work with little to no supervision at all times, able to learn quickly with little to no errors, able to follow instructions the first time given. Must be able to make quick and effective decisions without the assistance of the supervisor that will satisfy the customer and the business.

If you are not able to work under pressure and without supervision, do not apply.

Job Type: Part-time

Pay: $14.00 - $15.00 per hour

Expected hours: 8 – 32 per week

Benefits:

• Employee discount
• Free parking

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Night shift
• Overtime
• Weekends as needed

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel experience: 1 year (Required)

Work Location: In person