The Sales Merchandiser (SM) is responsible for the ordering, sales, and merchandising of a slate of nationally- and locally-branded fresh baked products and developing relationships with customer’s management team and other personnel. This position is assigned to a company merchandising route to service retail customers with the goal of maximizing sales opportunities by meeting customer expectations and following established best practices. Position drives incremental sales by executing the required marketing programs while exceeding customer expectations. Position will service retail stores at assigned times each day and complete service within the expected duration which means that the incumbent may be required to work non-traditional business hours, weekends, or holidays. Position requires an incumbent with an eagerness to gain industry knowledge and to learn the skills necessary for success. Position interacts with the general public and customers on a daily basis. A neat, professional appearance is a requirement of this position and may require a specific uniform

Position Responsibilities/Major Duties

• Leverage internal sales data and company marketing plans to drive growth with customers through proper planning, ordering, and execution.

• Utilize app-based custom software to complete each store service through a company issued device.

• Establish and maintain strong customer relations to effectively communicate sales solutions and improve customer satisfaction.

• Order product using an online state-of-the-art order planner to ensure customers are receiving the freshest product possible.

• Increase sales through shelf space expansion and the sale/use of in-store promotions and displays.

• Adhere to the company-assigned merchandising route structure, stop sequence, and established service times to drive efficiency and to ensure continued customer satisfaction and consistent service times.

• Know and follow all retailer/account standard operating procedures, including, but not limited to, check in/check out and service windows.

• Adhere to the fresh market policy by appropriately rotating products and removing damaged or out-of-code products as necessary.

• Follow the shelf-life cycle of each brand/product.

• Ensure shelf life is maximized with proper rotation of products to ensure that backstock is rotated and stocked first before the next fresh delivery is merchandized on shelves/displays.

• Perform daily merchandising route settlement requirements: verifying product quantities, and accurately invoicing the proper account.

• Perform an accurate weekly inventory in the handheld computer device at select accounts on specific days designated by the company.

• Support the introduction of new products to the marketplace based on the retailer's playbooks and gain additional shelf space and promotional displays to execute the rollout and drive consumer trial.

• Obtain authorization (i.e., “sell in”) from accounts’ key decision makers for promotional product displays. Properly place and assemble displays to maximize exposure to consumers and to increase sales penetration.

• Review weekly store analysis to identify voids and sales opportunities.

• Review key performance indicators to reduce costs and drive sales.

• Adhere to required customer shelf schematic/plan-o-gram to ensure customer compliance and to meet the objectives of brand teams.

• Master the best practices of the Sales Merchandising training program.

• Must meet the Fleet insurance Guidelines regarding personal MVR.

• Maintain cleanliness of an organized workspace in stores – sales floor and backroom stock.

• Secure and organize inventory in the backroom of the store to prevent product damage and ensure first in, first out rotation.

• Ensure compliance with all company policies and procedures (Safety, Equal Employment Opportunity, Harassment, Sarbanes – Oxley, etc.).

• Perform other duties deemed by management to be an integral part of the position, including but not limited to fulfillment of work schedules, adherence to attendance policies, and other applicable operating rules, policies, and procedures.

LICENSE

• Valid state driver’s license and documented safe driving record.

• Must have reliable transportation to travel to and from retail stores throughout the workday.

MOBILITY

• Physically capable of movement to and within all sales and manufacturing facilities, other

company-related facilities, community facilities, and customer locations.

• Ability to frequently and properly/safely lift/carry productions weighing approximately 25 pounds.

• Ability to safely push/pull up to 50 pounds on a regular basis.

SENSORY

• Ability to view product and determine adherence to quality control standards (size, shape, color, cut, etc.)

COMMUNICATION

• Must possess excellent communication skills.

• Ability to successfully build relationships with customers.

• Ability to communicate with cross-functional teams.

ATTENDANCE

• Ability to attend work on a regular, consistent, and timely basis, working required hours and shift.

OTHER

• Ability to successfully work and make decisions independently and as part of a team.

• Excellent organizational skills and attention to detail.

• Willingness and ability to be flexible and adaptable to meet customer requirements.

Job Type: Part-time

Pay: $17.10 per hour

Education:

• High school or equivalent (Preferred)

Experience:

• Merchandising: 1 year (Preferred)
• Warehouse: 1 year (Preferred)
• Sales: 1 year (Preferred)

Work Location: In person