Marketing / Sales Administrator (Part-time)

Part-time position approximately 20 hours / week depending on company needs Preferred hours are 1 pm - 5pm, M-F but can be flexible. Potential for some remote hours.

Salary range: $20 - $24/hour depending on experience and portfolio

Must be legally authorized to work in the United States

Hoffman Landscapes is a local, Top 100 Landscape Company that serves residential customers located in Fairfield and Litchfield Counties in CT and Westchester County in NY. With a 30-year track record of 10% plus yearly growth, top-notch customer service and a positive working environment, we offer the excitement and opportunity that can only come from a company that is financially strong and committed to growth.

Responsibilities:

• Answer incoming calls from new leads and provide basic information about our company's services, products, and procedures.
• Assist potential clients by answering their queries, addressing their concerns, and providing accurate and timely information.
• Maintain and update the CRM system (Pipedrive), ensuring all lead information is accurately entered and up to date.
• Communicate effectively with the sales team to provide them with relevant information regarding new leads and inquiries.
• Generate and send thank you notes to clients and industry friends who refer our services to others, expressing our gratitude and strengthening relationships.
• Assist with office tasks and provide support to other departments, including assisting with photoshoots, as needed.
• Update and maintain various databases and spreadsheets, ensuring data accuracy and integrity.
• Perform general administrative duties such as organizing files, scheduling appointments, and managing correspondence.
• Collaborate with the marketing and sales teams to execute promotional activities and events.
• Stay up to date with industry trends and best practices in marketing and customer service.

Qualifications:

• Proven customer service and administrative experience.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and the ability to build and maintain relationships.
• Outstanding organizational and time management skills, with an ability to prioritize tasks effectively.
• Proficient in using CRM systems and other relevant software (experience with Pipedrive or similar platform preferred).
• Attention to detail and high level of accuracy in data entry and record keeping.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Positive and friendly demeanor with a genuine desire to assist customers.
• Familiarity with luxury landscaping is a plus.

Education and Experience:

• Associate's or bachelor's degree in a related field is a plus.
• Previous experience in customer service, sales support, or administrative roles.
• Proficient in using PC-based computer workstations for administrative tasks, including Office365.

How to Apply:

If you are a motivated and customer-oriented individual with strong administrative and communication skills, we want to hear from you! Please submit your resume and preferably a brief cover letter explaining why you believe you would be a great fit for this role.

About Us

Founded in 1987 by Mike Hoffman with nothing but a chainsaw and an old truck, Hoffman Landscapes is now a regional in luxury landscaping with over 200 associates and a fleet of 140 vehicles across its three locations. The Hoffman Total Approach to landscaping provides each client with a full range of comprehensive services for both Property Care and Design-Build projects. Hoffman has an abundant staff of landscape architects, designers, horticulturists, craftsmen, and well-respected industry experts on hand to help each client achieve their specific goals. With dozens of national award-winning projects in their portfolio, Hoffman Landscapes is committed to creating and caring for distinctive properties while providing superior customer service to homeowners in Fairfield, Litchfield, and Westchester Counties.

Hoffman Landscapes is a family company of the Mariani Premier Group. Founded by green pioneer Frank Mariani, The Mariani Premier Group is a collection of the finest landscaping companies across the country, formed with the singular goal of being the world’s premier outdoor living company, creating and nurturing outdoor spaces that bring families and communities closer together. Our founding companies share best practices in landscape design, construction, maintenance, and stewardship. We use our combined scale to gain priority access to new technologies and preferred materials. Most importantly, the Mariani Premier Group works together to attract, develop, and reward top talent in the industry.

To learn more about HOFFMAN LANDSCAPES, please visit our website at [https://www.hoffmanlandscapes.com](https://www.hoffmanlandscapes.com) or our Facebook page at [https://www.facebook.com/hoffmanlandscapes](https://www.facebook.com/hoffmanlandscapes).