Patient Access Rep - Mammogram Pod

Position Summary:

The Scheduling Representative obtains demographic, clinical, financial and insurance information in the process of appointment making for patient tests and procedures. Based on local MO scheduling structure, may also perform pre-registration activity and respond to real-time eligibility verification. Incumbent provides instructions to the patient on test preparation; prints and mails patient itineraries if lead time is sufficient. Validates medical necessity (LMRP/LCD review) of Medicare and Non-Medicare cases to ensure clinical and financial clearance. Obtains and processes signed physician orders to ensure clinical documentation for care delivery.

What the Patient Access Rep will need:

• Must possess a working knowledge of medical terminology, and data entry skills (50-60 keystrokes per minutes), as normally obtained through a high school diploma and/or associate degree or an equivalent combination of education and experience.
• Past work experience of at least two (2) years within a physician office, hospital or clinic environment, performing patient scheduling activities is highly desired.
• Excellent communication (verbal and written) and organizational abilities.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.