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Job Summary:

Under direct supervision of the Community Manager, the Maintenance Superintendent is responsible for the preservation and upkeep of the property. The Maintenance Superintendent will be aware of and operate within OSHA (Occupational Safety & Health Act) Standards and company safety policies and procedures at all times.

Incumbent is expected to have excellent attendance and communication skills, possess the ability to build lasting business relationships, and exhibit professionalism.

Essential Job Duties and Responsibilities:

This job description does not list all duties that will be required of this position. You will be required to perform other duties, as requested by your supervisor.

• Practice OSHA standards and company safety policy
• Perform continuing education of safety training as required by company and/or State and Federal Law
• Complete a hazard assessment form before beginning any task
• Utilize proper safety equipment when exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, outside weather conditions, and risk of electrical shock
• Knowledge of all maintenance requirements for the property
• Ensure all repairs are compliant with local building codes, permitting and regulations
• Keep accurate records regarding preventive maintenance, work orders, unit refurbishing, annual inspections, and inventories in accordance with procedures established in company procedures manual
• Participate in a standby emergency schedule for evening, weekend and holiday coverage
• Responsible for performing scheduled maintenance on all equipment, based on the manufacturers recommendations and operating manuals
• Regularly inspect all apartment units, buildings, and common areas, performing repairs and janitorial assistance in accordance with procedures manual
• Maintain the grounds in accordance with the schedule set forth in the procedures manual
• Provide training for colleagues from other communities, when appropriate
• Frequent no less than twice a day verbal and written communication with Community Manager
• Responsible for reporting unusual or extraordinary circumstances regarding the property, co-workers, or residents
• Responsible for maintaining the required property uniform and ensuring a professional appearance and attitude at all times
• Responsible for being aware of all contractual obligations relating to maintenance to keep the Community Manager abreast of any incidents of non-compliance from vendors
• Must have knowledge of property HVAC units. The on-site Maintenance department must be able to troubleshoot the system and make repairs to fan motors, thermostats, contractors, etc. On-site maintenance will, under no circumstances, make repairs to any components involving the Freon system, to include replacement of components containing Freon, recovery of Freon from the system or addition of Freon to the system unless properly certified. At no time under any circumstances is Freon ever to be vented into the atmosphere. Failure to comply will result in immediate termination
• Ensure storage areas and entrances are locked and adequate lighting of areas is maintained at all times
• Obtain a state license for application of pesticides, if required, and under general direction of the Regional Manager or Vice President, exterminate apartment units and common areas in accordance with the company procedures manual
• Perform light electrical repairs on items such as appliances, fixtures, switches, outlets, circuits, etc.
• Perform light plumbing work, such as clearing stoppages, replacing fittings, etc.
• Perform replacement and repair of broken glass, tile, screens, draperies and locks
• Perform carpentry work, such as fitting doors, freeing windows, replacing and building shelves and refinishing floors
• Redecorate vacant units, including painting, cleaning of appliances, vacuuming and other related tasks required to prepare a unit for re-occupancy
• Assist in custodial work, including sweeping, mopping, vacuuming, emptying trash, cleaning windows, etc., in the common areas
• Responsible for maintenance and repair, where applicable, of all amenities such as pools, spas, ponds, fitness equipment, etc.
• Assist other team members when necessary

Knowledge, Skills and Abilities (KSAs):

• Read, understand and follow instructions contained in handwritten/printed service requests, provide handwritten/typed responses to same, and complete handwritten/typed reports in accordance with company procedures
• Read and understand various manuals, instructions and other printed materials, such as regulation manuals, procedures manuals, warning labels and directional labeling on materials needed to perform various tasks
• Work under time constraints

• Stay aware of all work-safety requirements pertinent to the position
• Travel for the purpose of conducting property business. Must have a government issued state ID, or valid driver’s license if required by Management based on location/property or business needs
• Position requires incumbent to have the tools and equipment generally associated with the field of multi-family apartment maintenance, along with experience in using specific tools and equipment
• Willingness to accept other tasks and responsibilities that may not be strictly related to repair and maintenance

• Proficiency in reading, writing and speaking English is required
• Limited computer literacy
• Complete tasks assigned in a reasonable amount of time
• Communicate effectively with co-workers, residents and vendors

Education and Experience:

• Incumbent must possess some type of formal training or experience in the following areas: carpentry, light plumbing work, light electrical work, painting, refurnishing and cleaning, and air conditioning
• High School Diploma or Equivalent required

Physical Demands:

• Must be able to safely access all areas of the propertys grounds, regardless of grounds conditions and/or weather conditions, including multilevel structures, with or without the aid of an elevator.
• Frequently, and possibly, for long periods of time: walk, stand, bend, sit, climb, balance, stoop, kneel, crouch, or crawl
• Specific vision abilities are required by this job to include: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to focus
• Safely lift and carry weights up to fifty (50) pounds without assistance
• Safely move large appliances such as ranges, refrigerators and washing machines with the use of a hand truck
• Safely use hand tools such as hammers, screwdrivers, saws, various power tools including hand held drills and circular saws
• Safely ascend and descend various types of ladders unassisted
• Tolerate normal levels of caustic chemicals and pest control chemicals