SCL Supportive Services

IT Support Specialist

  • SCL Supportive Services
  • Detroit, MI
  • About 1 month ago

Job Description

About us

SCL Supportive Services is a small business in HEALTH_CARE_MEDICAL in Detroit, MI. We are professional, agile and our goal is to Learn and deal with GoTo phone system. Manage our straight talk house phones. Interface with Xfer on behalf of everyone. Setup and configure laptops for people according to our standard. Ensure everyone has the proper access and permissions for Sharepoint. Keep track of Ink needs for printers. Send laptops back to DELL for repairs, when needed.

Our work environment includes:

  • Modern office setting

Job Summary: We are seeking a skilled and motivated IT Support professional to join our team. As an IT Support, you will be responsible for providing technical assistance and support to our employees. The ideal candidate should have a strong background in Windows operating systems, software troubleshooting, and customer service. If you are passionate about technology and enjoy helping others, we want to hear from you! Duties: - Provide technical support to end-users, including hardware and software troubleshooting Collaborate with the help desk team to resolve user issues in a timely manner - Ensure data security and backup procedures are followed - Document technical procedures and solutions for future reference Skills: - Strong knowledge of Windows operating systems - Experience with software troubleshooting and technical support - Familiarity with network concepts, including LAN and VPN - Excellent customer service skills - Ability to communicate technical information effectively to non-technical users. If you are looking for an opportunity to utilize your technical skills while providing exceptional support to our employees, apply now! We offer competitive compensation and benefits packages.

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Paid time off

Compensation package:

  • Bonus opportunities
  • Hourly pay
  • Performance bonus
  • Signing bonus

Experience level:

  • 1 year

Schedule:

  • Morning shift

Work Location: In person

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