Location: Salvation Army of High Point
Position Type: Regular Part-Time

About this opportunity:
Accepts and processes residents staying in a housing facility overnight; monitors the activity of residents on an assigned shift ensuring safety, security and compliance to house rules; maintains accurate and complete records and logs containing pertinent information; ensures that the housing facility is maintained in a neat and proper order.

Key responsibilities:

• Ensures that all rooms are in proper order before arrival of residents; checks fire equipment and ensures proper working order.
• Check clients into the housing facility; prepares and monitors client intake cards; determines if client has been prepaid by sponsor or credit; prepares resident roster and maintains resident property records.
• Prepares and distributes meal tickets and laundry tokens; distributes towels, linens, and personal hygiene items; secures and distributes client medications as required.
• Monitors the activities of the resident's ensuring safety and compliance with house rules; checks the security of all windows and doors; monitors cameras and makes periodic rounds of entire facility; records any unique situations occurring on assigned shift.
• Responds to emergencies in a calm manner and initiates appropriate corrective actions in accordance with established policies and procedures.
• Opens and closes the house doors at designated hours of operation.
• Completes required paperwork representing client intake for the day; inputs data into the computer in order to maintain computer records and generate client lists; prepares, tallies, and balances monies with receipts; drops the money in the safe.
• Sort client intake cards in numerical order and files remaining intake cards of clients who did not check into the housing facility for the evening.
• Assigns housekeeping and other tasks to residents; ensures that clients perform assigned house duties in the proper manner; ensures compliance with house rules.
• Answers telephone and responds to questions regarding the housing operations.
• Wakes up clients at designated time and instructs them to collect their sheets; ensures that all residents are out of the housing facility by the designated time.

OTHER RESPONSIBILITIES:

• Assists in preparing and serving meals to residents as well as cleaning kitchen and dining area afterwards.
• Collects and washes all dirty towels and sheets.
• Cleans, sweeps, and mops the lobby, hall, television room and patios; empties trash cans and replaces trash liners.
• Directs clients to appropriate agencies for their special needs.
• Performs other related work as required.

MENTAL AND PHYSICAL ABILITIES:

• Ability to meet attendance requirements.
• Ability to read, write, and communicate the English language.
• Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper corrective action.
• Ability to perform combinations of sitting, standing, and walking on a frequent change basis. Distance of travel is usually within the same building.
• Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.

MATERIALS AND EQUIPMENT:

• Photocopy Machine, Telephone, Computer
• Intercom System

What we are looking for in you:

• High school diploma or G.E.D
• One year experience performing security or social service work preferred
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
• Knowledge of general office procedures and practices.
• Knowledge of basic record keeping practices and procedures.
• Ability to communicate effectively with clients in order to control, lead, and motivate behavior.
• Ability to work with the public encompassing all types of behaviors.
• Ability to work independently and with limited supervision while enforcing established policies and procedures.

Physical Requirements and Working Conditions:
Work is performed in a transient lodge environment where there may be physical discomforts associated with temperature variations, odors, violence, noise, disease, and/or dust under mildly unsafe and uncomfortable conditions.
Why work for us?
The Salvation Army offers a broad range of career opportunities, particularly targeted toward those motivated by our mission, to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
The Salvation Army strives to do the “Most Good” for its employees by offering a greater sense of purpose in the work performed, by training and mentoring employees and by offering competitive compensation and benefit plans. Whether employed as a truck driver, administrative support team member or the director of a program, our employees understand at the core of their work is the opportunity to be an integral part of an organization that is Doing the Most Good.
Five values at the heart of everything we do…We are…

• Passionate
• Compassionate
• Uplifting
• Brave
• Trustworthy

Additional Information:
All employees recognize The Salvation Army is a church and agree they will do nothing as an employee of The Salvation Army to undermine its religious mission.
To apply, click on the “Apply Now” icon a/t the bottom of this posting.
Application Submittal Period: 3/28/24 – 4/28/24.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled