We’re looking for someone to become a part of our Front Desk Team (part time)! You must be dependable, reliable, honest, and hardworking. No experience is necessary but it’s certainly considered a plus. Hours are 3pm-11pm Sunday and 3pm-11pm Monday.

**Applicants must be familiar with Microsoft Windows and with using email.

Job Summary:

We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate should have a passion for hospitality and excellent customer service skills.

Responsibilities:

- Greet and welcome guests in a friendly and professional manner

- Check guests in and out efficiently

- Answer phone calls and direct inquiries to the appropriate department

- Assist guests with requests and provide information about hotel services

- Handle reservations and cancellations accurately

- Process payments and maintain guest accounts

- Ensure the lobby area is clean and presentable at all times

- Collaborate with other hotel staff to ensure guest satisfaction

- Be well groomed and aware of personal hygiene at all times,

- Adhere to dress code policies

- Be dependable and reliable

- Follow all NYS and federal laws

- Be responsible for all transactions throughout your shift

- Follow direction and assignments given by management

Experience:

- Previous experience in hospitality management or front desk operations is preferred but not required.

- Excellent phone etiquette

- Knowledge of hotel management procedures and guest services

- Experience with night audit responsibilities is advantageous

- Microsoft Windows

- Gmail

Join our team as a Front Desk Agent to provide exceptional service to our guests and contribute to a welcoming atmosphere at our establishment.

Job Type: Part-time

Pay: $16.00 - $20.00 per hour

Expected hours: 16 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Free parking
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Evening shift
• Holidays

Work setting:

• In-person

Ability to Relocate:

• New Paltz, NY 12561: Relocate before starting work (Required)

Work Location: In person