The Attic on Broadway

Host

  • The Attic on Broadway
  • Long Beach, CA
  • Part Time
  • 3 months ago
Salary
$16 / Hour

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Job Description

Do you consider yourself outgoing, energetic, and organized,? Do you enjoy engaging with different people everyday? If yes, then The Attic would like to meet you! We are looking for exceptional hosts to create a lasting positive impression for our guests.

This position is the foundation for our guests experience of The Attic. Our hosts interact with all staff to set the pace and keep the flow of the restaurant organized and efficient.

Essential Functions

  • Greets and seats guests, presents menus.
  • Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations.
  • Takes names and info for our waiting list.
  • Runs the floor plan layout.
  • Observes tables and keeps track of clean, dirty and occupied tables.
  • Takes guest information and quotes wait times to guests accurately when tables are not immediately available.
  • Cleans, organizes and stocks menus at host area.
  • Answers phone and answers questions concerning the menu and restaurant.
  • Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience.
  • Sweeps foyer and front entrance area frequently.
  • Performs other duties as directed.

Competencies

  • Customer Focus.
  • Operation of Ipad.
  • Communication Proficiency.
  • Organizational Skills.
  • Stress Management/Composure.
  • Multi-task oriented.

Physical Demands

Estimated percentage of daily physical requirements and/or number of pounds that may need to be lifted on the job:

  • 100% -- Stands during entire shift.
  • 75% -- Reaches, bends and stoops frequently.
  • 20% -- Carries 20-lb. highchair about 10 times per shift over medium distances (20-30 feet).
  • 100% -- Verbally communicates with guests, phone callers, and all restaurant staff.

Must be able to read, write and determine wait time based on The Attic's procedures. Must be able to visually scan restaurant for clean, unoccupied tables. This position requires frequent washing of hands.

Position Type/Expected Hours of Work

This is a Part-time position, typically working 15-20 hours a week. Frequent weekend shifts are required.

Preferred Education and Experience

  • Prior restaurant experience.
  • Prior customer service experience
  • High school diploma or GED.

Job Type: Part-time

Pay: $16.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule
  • Paid sick time

Physical Setting:

  • Bar
  • Casual dining restaurant
  • Upscale casual restaurant

Shift:

  • Day shift
  • Night shift

Experience:

  • Restaurant Experience: 1 year (Preferred)
  • Customer Service: 2 years (Required)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)

Work Location: In person

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