This position provides support for homeowners wishing to utilize RTNO’s services for repairs they would otherwise not be able to afford. This member will achieve lasting positive outcomes working directly with low-income homeowners in applications to repair their homes, leading them through the often complex process of applying for funding assistance. The changing landscape of funding in the city of New Orleans and the state of Louisiana has made this even more confusing to the vulnerable population of seniors and homeowners trying make their homes safe and affordable as they age, and requires a knowledgeable guide with training in the financial and document realities of this process.
Member Duties : Conduct eligibility screenings o Answer phones and direct calls pertaining to the housing related requests and needs appropriately. (This is not a receptionist position) o Collect basic information from clients and maintain case files o Screen current waitlist and follow-up with all open files and clients to assess current needs o Set-up home assessments with Homeowner Relations Manager and Construction Manager to determine scope of work • Directly assist homeowners with the application process for various funding sources o Collect and organize client files in a secure and confidential manner o Clearly communicate the terms of grant funding with client o Track all applications, referrals, eligibility, enrollments, and completions through various reports on SalesForce.
Program Benefits : Living Allowance , Education award upon successful completion of service , Training , Childcare assistance if eligible .
Terms :
Permits attendance at school during off hours , Car recommended , Permits working at another job during off hours .
Service Areas :
Community and Economic Development , Housing , Neighborhood Revitalization , Disaster Relief , Veterans .
Skills :
Social Services , Team Work , General Skills , Veterans , Communications .
AmeriCorps State / National
Homeowner Liaison - Rebuilding Together New Orleans
Minimum: 18 Maximum: None
Program Locations
LOUISIANA
From 04/25/2024 To 12/31/2025