• Oversees the overall management of a small size health center
• Provides a moderate amount of time (15- 50%), dedicated to patient care and/or technical expertise as needed.
• Manages technical Team Leaders and monitors all daily operational processes for Medical Leaders and providers
• Compiles input for the performance appraisal process for all staff members
• Manages staff typically composed of RNs, administrative and technical staff (staff may be exempt or nonexempt); Responsible for following appropriate processes for staff management including talent acquisition, staff development and performance management. Provides input to Director, Client Operations for the final staffing decisions.
• Responsible for interviewing, training and ensuring the successful orientation and onboarding of new colleagues
• Manages daily operations, workflow, work schedules, timecard monitoring etc. to ensure efficient and effective Health Center performance
• Identifies process improvement opportunities and presents resolutions and recommendations to the Director, Client Operations
• Makes recommendation regarding staffing model based on objective scheduling & volume analysis – presents to Director, Client Operations for approval
• Understands and complies with all regulatory, procedural, policy and licensing requirements
• Completes incident reports as needed and provides assistance to the Medical Care and Outcomes dept. regarding investigations and the resolution of complaints
• Communicates and coordinates corporate messages and ensures implementation of policies and procedures are followed
• Coaches and provides feedback to staff on a regular basis
• Manages internal budget, reviews expenses, purchases supplies, inventories equipment, medication etc. where appropriate
• Assists in the identification and scheduling of local per diems
• Works collaboratively with the Medical Leader at the site to manage internal site issues
• Communicates regularly with staff, conducts meetings and keeps staff informed.
• Acts as health center’s infection control lead and collaborates with the corporate Director of Quality and Infection Control Officer.
• May interact with client representatives as required
• Other duties as assigned

• Bachelor’s degree or equivalent work experience required
• Current license as an NP in practicing state
• Certification in Occupational Health (COHN/COHN-S) may be required for some sites
• Current hands on certification in AHA or ARC Basic Life Support for health care providers is required

• Minimum 3+ years’ experience in the medical field
• 2 – 3 years’ management experience
• Experience accessing CDC, WHO, APIC or other industry standards for Infection Prevention practices.

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