HOW WE CARE FOR YOU:
At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.

• Tuition Assistance
• Advancement Opportunities
• Paid Time Off, Paid Sick Time & Holidays
• Day-1 Benefits (Health, Dental, Vision, Retirement)
• Employee Referral Program
• Employee Assistance Program
• Same Day Pay through Daily Pay

Summary:
Serves as point of entry contact person to welcome and assist patients and visitors to the Hospital. Provides superior customer service by modeling the mission and vision of Rochester Regional Health.

Status: Per Diem

Location: Unity Hospital

Department: UH Guest Services

Schedule: Days & Evenings

Attributes •

• Associate degree preferred
• Excellent communication and computer skills.
• Able to demonstrate the ability to deliver excellent customer service both internally and externally.
• Able to adapt quickly to change and multi-task simultaneously.
• Strong organizational and interpersonal skills.

Responsibilities:

• Anticipate customer needs and deliver courteous, helpful, welcoming services to all who visit the Hospital.
• Register all visitors in CareConnect for those visiting patients.
• Responsible for answering phones, for general hospital information, patient information and/or transferring call to patient’s rooms.
• Assist patients and guests in navigating their stay. Escort guests to their destination if needed, providing wheelchair or other assistance as necessary.
• Assiests by providing accurate and helpful connections and potential solutions within the hospital and throughout our local community.

PAY SUMMARY:
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

EDUCATION:

LICENSES / CERTIFICATIONS:

PHYSICAL REQUIREMENTS:

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$16.50 - $17.30

Rochester

14626

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.
Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations.