For over five decades, the Russ Darrow Group’s purpose has been delivering an uncompromised customer experience. Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best. The Darrow Difference is the foundation of our success – and we want you to be a part of it!

Summary

We are seeking a Greeter/Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the caller's business, and direct the caller to their destination. This position will also greet guests as they come into the dealership and direct them to the appropriate department or person. Lastly, this individual will take inventory of snacks and beverages in the customer lounge, ordering more if necessary, and keeping the customer lounge and sales floor tidy and organized for guests to enjoy.

The ideal candidate will have dealership experience and excellent customer service skills.

Why Us:
We believe in investing in our employees from the very beginning. We focus on making our employees the best they can be through continuous training, advancement opportunities and top-notch compensation and benefits – all while promoting a culture that values family, diversity and teamwork.

It’s simple really – we share the same commitment to our employees as we do our customers – after all, a great customer experience is only possible with great employees.

Why You:
You’re not just looking for a paycheck, you’re looking to be a part of something big. You want to work with a team that gives back to the community at every opportunity. You want to show off your skills to get to the next level. You want a leadership team that is truly invested in you and your career.

Available hours: Monday, Thursday, Friday 12pm to 6pm, Saturday 11am to 5pm.

Responsibilities

• Assist customers both in person and on the telephone

• Order snacks and beverages for the customer lounge keeping it stocked throughout the day

• Answer phones and direct customers to the proper department and follow up in a timely manner

• Operate switchboard telephone system

• Communicate with callers in a professional, friendly and efficient manner

• Assist the managers with various clerical duties as needed

• Be friendly, professional, courteous and efficient when working with all customers and employees

• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

• Backup cashier as needed

Qualifications

• Experience with Microsoft Office suite is a plus

• Customer service experience

• Available to work flexible hours on weeknights & weekends

• Ability to communicate customers' interests needs and requests to management and sales personnel

• Professional personal appearance