Primary Responsibilities /Accountabilities/ Essential Functions:

Creates experiences-indoors and out-that every guest will want to repeat.
Greets guests with warm welcome starting with introduction and using guest’s name whenever possible.
Continues with magical service by taking and filling orders accurately.
Ends with fond farewell (thank you) using guest’s name.
Obtains and assumes responsibility for bank.
Checks fuel and fluid levels on cart before use
Follows all procedures – including opening and closing inventories – for obtaining food, ice, beverages, and other sundries.
Meets every guest at least two times on both nines.
Reconciles bank and inventory.
Cleans and stores cart.
Shares responsibility for maintenance of clubhouse
Other duties as assigned.

Equipment Used and Responsibility

Ability to demonstrate passion for providing exceptional customer service through every guest interaction to create repeat guest visits.
Demonstrates ability to go above and beyond to meet guest expectations.
Provides a professional image at all times through appearance and dress.
Able to work well independently with little supervision
Ability to learn the structure and function of all clubhouse and golf course.
Basic mathematical ability, ability to count and reconcile cash.
Ability to learn and follow all safety, emergency, and accident prevention procedures.
Ability to follow all OSHA and food handling procedures.
Able to use fire extinguishers and any other emergency equipment needed to ensure personal and guest safety.

Supervisory Responsibilities

None.

Experience/ Education

High school diploma or GED equivalent
Minimum 1 year experience in customer service/hospitality environment.
Trained in First Aid, CPR & AED or able to complete training needed on own time within 30 days of employment.
Must be able to have flexible schedule, which early morning, weekends and holidays if needed.
Must be able to obtain Maricopa County Food Handler’s Card at one’s own expense prior to beginning of employment.
Must successfully pass a background check.

Physical Requirements:

Sitting: 0-1 hours a day
Standing: 6-7 hours a day
Walking: 6-7 hours a day
Lifting: Occasionally
Carrying: Occasionally
Pushing: Occasionally
Bending: Frequently
Squatting: Rarely
Kneeling: Occasionally
Climbing: Rarely
Reaching: Occasionally
Grasping: Frequently
Fine Eye to Hand Coordination: Continuously
Driving: Frequently
Work Environment: 50% building on site, 50% outside. Work performed is 50% inside and 50% outside, subject to variations in temperature and weather, equipment noise and dust.

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