I. POSITION SUMMARY:
The position requires a financially focused individual to manage risk and safeguard ADP assets using US Money Movement systems, controls, reports, and procedures.
The position is responsible for the timely and accurate funding of all assigned impounds, adjustments, and disbursements that are processed through ADP AVS which encompass all money movement and tax products such Total Pay, Tax Service, WGPS, GS, etc.
The position will manage and control the resolution of transactions and activities in the Funds Control Management department and requires a high level of accuracy to minimize high dollar financial exposure to ADP and its clients.
The position requires strong banking knowledge, research and reconciliation experience, and client service skills.
The individual interacts daily with internal and external partners, banks, and clients and will possess excellent verbal and written communication skills to interact effectively with all levels of the organization.
The position will be required to train internal and external partners, perform risk analysis, and facilitate or present information at meetings when necessary.
ESSENTIAL DUTIES & RESPONSIBILITIES:
The position will interact with internal and external partners, banks, and clients and provide client service.
Will facilitate action plans with clients, inter-departments, and region associates in a positive and supportive manner to resolve issues.
The position will monitor client funding, evaluate, and mitigate large dollar risk to ADP and clients.
Will ensure the timely resolution of issues and execute transactions according to risk policies.
The position will have a strong ability to work under pressure of time constraints and make sound and accurate decisions to ensure transactions are executed without impairing client service or causing financial exposure to ADP or clients.
The position will have ability to assess financial risk and exposure for all products by using various systems, reports, resources, and technical knowledge.
The position will prioritize critical issues and have the ability to identify and analyze potential system problems that may impact service quality and financial risk.
The position will be required to train internal and external partners and facilitate or present information at meetings as necessary.
The position will provide guidance to junior associates and possesses leadership qualities to ensure team objectives are met.
1 year: Banking, risk management, or financial transaction processing knowledge.
PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:
Bachelor's degree or equivalent in education and experience
Strong client relationship and interpersonal skills
Ability to troubleshoot and resolve customer complaints using pre-defined solutions
Demonstrated ability to learn and apply basic concepts in new situations
Organizational skills including the ability to multi-task, set priorities, and follow up in a timely manner
Ability to collaborate and work in a team environment as well as work independently and make sound decisions
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