Front Office - Business Service Specialist I

Part-time, 25 hours Weekly. Great Work Schedule: Monday - Wednesday, Day Shift.

This position provides customer service and clerical responsibilities and ensures the accurate and efficient processing of vehicle titles by filing and retrieving files for clients when requested. Generate reports for sold and/or purchased vehicles and send them out via FedEx or USPS.

Job Responsibilities:

• Perform administration functions, including matching titles, customer service, data entry, filing and routing, etc.
• Ability to efficiently file and pull tiles to be shipped to our clients.
• Verifying information accuracy and interacting with internal and external customers.
• Run a batch report for paid units to ensure timely processing.
• Pull batches daily to prep for the reassignment team.
• Run reports for sold units to provide the required paperwork from the S.O.S.
• Visibly demonstrate commitment to Client Satisfaction modeling the behaviors of Cox culture.
• Provide quality customer service through face-to-face and phone support.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.
• Actively participate in support of all safety activities aligned with Safety Excellence.
• Perform other duties as assigned by management.

Qualifications:

• High School Diploma or equivalent required.
• Valid Driver's License and safe driving record required.
• Effective communication skills are required.
• Strong attention to detail skills is required.
• Basic computer software skills required.
• Must possess good problem-solving and organizational skills.
• Commitment to providing excellent customer service required.
• Must be able to operate office equipment (i.e., copier, fax machine, etc.).
• Ability to sit or stand for prolonged periods of time.
• Ability to perform repetitive data entry tasks.
• Vision abilities required include close, distance, and depth perception.

USD 14.42 - 21.63 per hour

Compensation:

Hourly base pay rate is $14.42 - $21.63/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Benefits:

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

About Cox Automotive

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.