Part-time approx. 12-18 hours with mostly weekday afternoons and weekend mornings.

At Anytime Fitness we are passionate about our members and the surprisingly personable experience we create! Our Club Associate will be responsible for creating a positive member experience by providing a superior level of customer service to all Anytime Fitness members, prospective members and guests.

Essential Duties and Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all office/club related activities including:
• Answer phones in a friendly manner and assist callers with a variety of questions.
• New member sign-up.
• Take prospective members on tours.
• Facilitate needed updates to member’s accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to upper management as needed.
• Assist in maintaining the neatness and cleanliness of the club.
• Ensure effective operations and cleanliness according to company standards
• Excellent verbal and nonverbal communication skills
• Excellent listening skills

Club Cleanliness and Maintenance

• Regular facility cleaning and upkeep such as mopping under equipment, trash removal, cleaning windows and mirrors, restrooms, gym floor organization and re-racking weights.
• Regular cleaning of all exercise equipment and tanning beds.

Qualifications/Requirements

• Ability to motivate and nurture others
• Strong work ethic that includes punctuality, organization, and attention to detail
• Ability to maintain a friendly, enthusiastic, and positive attitude
• Outwardly facing professional appearance
• Confidence and desire to create new relationships quickly
• Ability to quickly acquire and apply new knowledge and skills
• Customer service background preferred.
• Basic computer proficiency.
• A passion for fitness and health.
• Upbeat and positive attitude!
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.

Physical Demands

• Standing and walking during shift.
• Lifting and bending over

Employee Benefits

• Complimentary Membership with Tanning and Hydro Massage
• Discounts on Personal Training and Products

Job Types:

Part-time approx. 12-16 hours with mostly weekday afternoons and weekend mornings.

Pay: $11.00 per hour

Job Type: Part-time

Pay: From $11.00 per hour

Expected hours: 12 – 18 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 4 hour shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Charles Town, WV 25414: Relocate before starting work (Required)

Work Location: In person