NOW HIRING: Part Time - Saturday 9-6pm and Sunday 9-5pm at our Issaquah location. Starting pay $18.00 per hour. Training provided. Those with modern, classic style and elevated customer service skills encouraged to apply!
At Weldon, the Front Desk Assistant is more than just a receptionist, they are a concierge. They are our first opportunity to engage with clients, and our last opportunity to impress them. They are our product knowledge experts, and our best brand ambassadors. Our FDA's are responsible for creating seamless, luxury experiences that consistently exceed expectations.
RESPONSIBILITIES
- Represents elevated brand image through professional hygiene and dress standards
- Greets clients as they arrive and ensures they are comfortable
- Answers phones and schedules appointments using salon booking software
- Builds familiarity and relationships with returning clients
- Makes calls to follow up and confirm upcoming appointments
- Offers and sells appropriate retail products
- Monitors retail stock levels and replenishes products as necessary
- Fulfills general front desk, administrative, and clerical tasks
- Maintains shop cleanliness and safety standards
- Assists stylists whenever possible
- Uses critical thinking to solve problems independently
- Must be able to perform any and all other duties assigned by supervisor
QUALIFICATIONS
- 2 years of prior Customer Service
- Organized, professional, reliable, accountable
- Strong interpersonal, communication, and listening skills
- Flexible and able to adapt to business needs
- Able to operate point of sale system and handle sensitive client information
- Passionate and knowledgeable of salon industry products and services
- Comfortable with selling products and services consistently
- Able to work as part of a team
- May be required to stand for extended periods of time
- Previous salon experience preferred
- Applicants must be at least 18 years of age to be considered for employment
BENEFITS
75% Employer-Covered Health Insurance
Dental Insurance
Employee Assistance Program
Continuing Education Program
Retirement Program
Paid Sick Leave: Employees can earn 4 hours of sick leave a month based on a full time schedule
Paid Time Off: Full-time employees will earn from 3 to 11+ days of PTO after completing a 90 day probationary period depending on tenure
Competitive Hourly Wages, Commission and Tips
Job Types: Full-time, Part-time
Job Type: Part-time
Pay: From $18.00 per hour
Expected hours: 10 – 20 per week
Benefits:
- Employee discount
- Referral program
Ability to commute/relocate:
- Issaquah, WA 98029: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you able to work Saturday and/or Sunday?
- Are you 18 years of age? Required for employment.
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person