Job Overview:
We are seeking a professional and customer-oriented Front Desk Agent to join our team on a part-time basis. The ideal candidate will be a welcoming first point of contact for guests, ensuring an outstanding service experience from check-in to check-out. This role offers flexibility with a work schedule of 3-5 days per week.

Duties:

• Greet guests upon arrival and efficiently process check-ins and check-outs.
• Answer phone calls, respond to emails, and handle guest inquiries with promptness and professionalism.
• Assist guests with requests and provide detailed information about hotel facilities and services.
• Manage reservations and maintain accurate guest information in the system.
• Process payment transactions accurately using both cash and credit cards.
• Collaborate with other hotel staff to ensure overall guest satisfaction.

Requirements:

• Proven experience in a customer service role, preferably in the hospitality industry.
• Proficiency in using phone systems, front desk software, and general office equipment.
• Excellent communication and interpersonal skills to foster effective guest interactions.
• Availability to work flexible hours across different shifts, primarily focusing on day and evening shifts.
• Strong organizational skills with meticulous attention to detail.
• Bilingual proficiency is advantageous for better guest services.

Position Highlights:
This part-time role offers the opportunity to work in a dynamic hospitality environment, interact with a diverse array of guests, and significantly enhance their stay. If you are passionate about delivering superior service and creating memorable guest experiences, we invite you to apply for the Front Desk Agent position.

Job Type: Part-time

Pay: $15.00 - $16.00 per hour

Expected hours: No more than 30 per week

Benefits:

• Flexible schedule

Schedule:

• Day shift
• Evening shift
• Morning shift
• Night shift

Ability to Relocate:

• Montrose, CO 81401: Relocate before starting work (Required)

Work Location: In person