JOB SUMMARY:

Do you want to be a part of the Fright Fest Team but maybe scaring guests isn’t your thing? Join our team of seasonal Gate Keepers and Theatre Ushers to work together to deliver exceptional service to our guests while they are waiting for the thrills and chills to begin. Our Gate Keepers and Theatre Ushers provide support to Fright Fest Haunted Houses and Shows by assisting guests in and around the queue lines/ theatres, building and breaking down queue equipment, providing crowd control, and maintaining the flow of the Haunted House or Show by monitoring the queue and venue to proactively ensure compliance with safety standards & restrictions.

MAJOR RESPONSIBILITIES:

• Working with Haunt Supervisors and Stage Manager to maintain haunt flow, safety, and stopping procedures.
• Energetically interacting with the guests and relaying information and haunt guidelines to groups of guests prior to their entry into the haunts.
• Setting up and breaking down stanchions, ropes, and barricades to appropriately configure the length of the queue on a nightly basis.
• Regulating the queue lines and maintaining efficient through put of assigned Haunted Houses or Shows by efficiently directing and loading and unloading guests.
• Assisting guests while in a queue line, venue, or show by providing direction, enforcing restrictions, monitoring crowds, performing crowd control duties, and addressing safety concerns.
• Ensuring safe behavior of guests, Scare-Actors and Entertainers in conjunction with the Entertainment Supervisors and Stage Managers.
• Providing over-the-top service by engaging the guests and evoking the theme or story-line of the assigned area. Enthusiastically greeting and welcoming guests and engaging in a positive, polite and friendly manner when monitoring the queue area and providing direction or safety instructions.
• Assisting with the cleaning and sanitation of the queue line and theatre areas both backstage and around the venue.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established Six Flags Fiesta Texas policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.

WHAT IT TAKES TO SUCCEED:

• You must be at least 16 years of age to be hired as a Fright Fest Employee.
• Must demonstrate ability to perform in casted role during the audition process.
• Must be able to work outdoors during evening hours in various weather conditions.
• Must be available for all rehearsal and performance dates (schedule conflicts must be pre-approved).
• Must be able to multitask while maintaining a positive attitude to ensure excellent guest service.
• Must possess the mental and physical capacities necessary to perform the job duties.
• Must be willing to work a flexible schedule to include weekdays, weekends, evenings, and holidays.

OTHER NOTES: