JOB DESCRIPTION
We are seeking a customer-focused, computer savvy, dependable Customer Service Representative (CSR) for our call center. This full-time position will assist customers by answering a multitude of inquiries as well as scheduling rides/trips for passengers.
Knowledge, Skills and Abilities, including, but not limited to:
Minimum Qualifications:
You will exceed our expectations if you possess:
Physical Requirements & Working Conditions:
Incumbent must be able to move about the office and between floors; utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person and/or by telephone. This position requires the ability to sit and utilize a phone for prolonged hours.
Right to Revise:
This job description is not meant to be all-inclusive, and the company reserves the right to revise this job description as necessary without advance notice.
The duties and expectations herein are intended to describe the general nature and level of work being performed by employees. They are not to be construed, as an exhaustive list of responsibilities, duties, and skills required. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer without notice.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.