Position Summary

The Esthetician provides excellent, professional skincare services to Kripalu guests as part of an integrated healing experience.

Accountabilities

• Perform facials and skincare services using multiple skincare product lines in accordance with standard treatment protocols at a high level of quality, within the appropriate time allotted for the service, while giving exceptional guest service.
• Must be willing to receive coaching/counseling/mentoring based on guest feedback and supervisor experience.
• Uphold the standards of sanitation and sterilization as directed by law and the Department’s policies and procedures.
• Perform prep work and properly clean and restock room as required.
• Communicate to management all occurrences involving staff or guests in the department that require attention.
• Actively promote the department, treatments, services, sessions, and retail, as well as programs.
• Provide accurate, appropriate, and immediate responses to all requests by guests, ensuring complete guest satisfaction. Handling guest questions and concerns professionally and courteously.

COMPETENCIES

• Demonstrates commitment to valuing equity, diversity and contributing to an inclusive environment.
• Possesses strong core ethics, integrity, and values consistent with Kripalu’s organizational principles.
• Defaults to a collaborative style with colleagues, this is an expected behavior in our work culture.
• Builds effective relationships, identifies internal and external customer expectations, sees issues from their point of view; offers practical, mutually beneficial recommendations, solutions, and ideas.
• Willingness and ability to be agile in work, supporting across own department as well as across the organization as needed.
• Actively cultivate a sense of fun, joy and optimism in yourself, your team and with your peers. This is a key aspect of your role at Kripalu
• Demonstrates the knowledge and abilities necessary to perform required job elements to established standards, remaining current regarding development and trends in areas of expertise.
• Embraces experiences as learning opportunities.
• Accepts responsibility for personal and professional learning and growth.
• Models the values of Kripalu including service, presence, inquiry, compassion, practice, and integrity.

ESSENTIAL SKILLS AND EXPERIENCE

• Available to work weekends, evenings, and holidays.
• Ability to work within structured shift options.
• Able to work independently and with a team.

MINIMAL QUALIFICATIONS

• Maintain all insurance and certifications as required by state and federal guidelines.
• Licensed in Cosmetology and Barbering through State of Massachusetts DPL

VALUED BUT NOT ESSENTIAL SKILLS AND EXPERIENCE

• Preferred 1 to 2 years esthetic experience.

BENEFITS (Start Day One of Employment)

• Vision
• Free Meals in the Kripalu Dining Hall
• Discounted Purchases in the Kripalu Shop and Spa Services
• Yoga Classes, and the opportunity to participate in Kripalu Programs

Please note that Kripalu does not provide housing facilities for its staff members. Employees are responsible for arranging their own accommodations while working at the organization.