Customer Service Representative - Join a Growing Agency with American Family Insurance!

Are you a motivated and results-driven individual? Join our dynamic team at Hanna Sellner Agency, LLC, an esteemed partner of American Family Insurance, as a Customer Service Representative. We're looking for enthusiastic individuals who can educate potential clients about insurance solutions while delivering exceptional customer service.

Responsibilities:

• Educate clients on insurance product features, benefits, premiums, and deductibles.
• Provide continuous support to clients, aiding in policy renewals, claims assistance, and coverage adjustments.
• Cultivate and sustain enduring client relationships, fostering loyalty and enhancing customer retention.

Qualifications:

• Proven sales or customer service experience is preferred but will train the right candidate.
• Exceptional communication and interpersonal abilities.
• Proficiency in working both independently and collaboratively within a team.
• Possession of a valid insurance license (Property & Casualty License) or the determination to acquire one.

Benefits:

• Competitive hourly base salary starting from $17/hour, coupled with commissions and bonuses.
• Part-time hours; 20-25 hours/week
• Access to comprehensive training and ongoing professional development opportunities.
• Enjoy a flexible work schedule.
• Ability to work from home from time to time.
• Embark on a journey of growth within the agency, with ample career advancement possibilities.
• Take advantage of paid time off and training.
• Paid holidays
• Reimbursement for licensing (Property and Casualty, Life).
• Embrace a supportive and collaborative work environment.

Please note: The customer service representative operates under the agency owner's umbrella and is not considered an employee of American Family Insurance.

Elevate your career as a Customer Service Representative and be part of our transformative journey. Apply now to seize the opportunity to grow and excel in an environment that appreciates its employees and offers exceptional prospects for advancement.

Job Type: Part-time

Pay: $17.00 - $20.00 per hour

Expected hours: 20 – 25 per week

Benefits:

• Flexible schedule
• On-the-job training
• Paid time off
• Work from home

Shift:

• 4 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Eau Claire, WI 54701: Relocate before starting work (Required)

Work Location: In person