Part time Dispatcher/Customer Service Representative for busy Plumbing company.

A leader in the Plumbing and Sewer/Drain Industry is seeking an experienced CSR to join our established team. This is an exceptional opportunity to be part of a stable company with a solid record of growth and top performance.

This position is part-time approximately 25-30 hours per week.
Monday - Friday 10:00 am to 3:00 pm shift; plus one Saturday per month

Specific Responsibilities:

• Receive incoming calls in professional and courteous manner
• Enter call details into Service Titan
• Prioritize and coordinate the scheduling of services
• Dispatch technicians to jobs
• Close out jobs with information given by technician
• Coordinate delays in schedule with customers and service technicians
• Perform other duties as needed

Job Requirements:

• Must be able to work in a fast-paced environment
• Minimum two years admin experience
• Strong written and verbal communication skills
• Detail-oriented with strong data entry skills
• Positive Attitude
• Team player who can work independently

• All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.