ARS/Rescue Rooter

Customer Service Representative/Dispatcher

  • ARS/Rescue Rooter
  • Aurora, CO
  • 18 days ago

Job Description

We are looking for a part-time Customer Service Rep/Dispatcher that is available every Saturday, Sunday, and Monday. The hours will be Saturday and Sundays, 12 PM - 8 PM, and Mondays, 1 PM - 9 PM.

This friendly professional will answer customer and technician calls, schedule customer service appointments, dispatch technicians to their appointments, and enter data into a computer system. Responding in a timely fashion to customer queries, this individual will take care of our customers’ needs by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements.

What You Need to Succeed and Grow with the Pros

Required Credentials:

  • Ability to thrive in a fast-paced environment.
  • A strong degree of self-motivation to provide exceptional customer service.
  • Demonstrated listening and verbal communication skills.
  • Proven ability to meet and exceed set goals.
  • Experience gathering customer information and keying it into a computer.
  • Basic computer and software skills.

Preferred Credentials:

  • Service-industry experience
  • Call-center or customer service experience
  • Willingness and ability to work evenings and weekends

How We Reward Your Professionalism

Employees receive competitive pay; comprehensive paid training, and 401(k) with company match. In addition, all employees are invited to participate in our commitment to community outreach, including our extensive support as the Official Global Partner for the Night to Shine prom initiative for special-needs students, sponsored by the Tim Tebow Foundation™.

Join our winning team today!

**All candidates are required to undergo pre-employment background checks and a drug screen.

ARS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type: Part-time

Pay: $20.00 - $23.00 per hour

Expected hours: No less than 24 per week

Benefits:

  • 401(k)
  • Employee assistance program
  • Employee discount
  • Parental leave

Schedule:

  • 8 hour shift
  • Evening shift
  • Weekends only

Work Location: In person

Jobs of Interest