Part time Day Shift

Surgery Family Waiting Room Attendant

This person will answer phones, welcome patients and families to MCNA surgery waiting, take families to bedsides and collaborate with the Preop PACU team.

Why Mount Carmel?

With five hospitals, over 60 free-standing outpatient clinics, a college of nursing, a Medicare Advantage plan, and extensive outreach and community wellness programs, Mount Carmel Health System serves more than a million patients in central Ohio each year, and we've been a pillar of this community for more than 130 years. As a proud member of Trinity Health, one of the nation's largest Catholic healthcare delivery systems, our network of caring spans 22 states, 94 hospitals, and 133,000 colleagues nationwide.

We know that exceptional patient care starts with taking care of our colleagues, so we invest in great people and all that we ask in return is that you come to work ready to make a difference and do the right thing.

What we offer:

• Competitive compensation and benefits packages including medical, dental, and vision coverage
• Retirement savings account with employer match starting on day one
• Generous paid time off programs
• Employee recognition incentive program
• Tuition/professional development reimbursement
• Relocation assistance (geographic restrictions apply)
• Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing

Why Columbus?

The nation's 14th largest city, Columbus, Ohio is one of the fastest growing major metropolitan areas in the Midwest – ranked #1 for population growth, #1 for job growth, #1 for wage growth, and #1 real estate market. And with a vibrant blend of professional sports, world-class attractions, creative cuisines, and a flourishing music and arts scene, you'll never be found wanting for entertainment and experiences to call your own in Columbus. Learn more at www.experiencecolumbus.com!

About the job:

The Customer Service Assistant (CSA) serves as a liaison between patients, families, and clinical staff in an atmosphere

sensitive to each person’s physical, emotional, social, and spiritual needs. The CSA functions in the spirit of teamwork, is accountable for teamwork and communication within the standards, policies, procedures, and guidelines of the organization.

What you'll do:

• Acts as liaison between family and clinical staff
• Directs people to appropriate destination in a tactful and professional manner
• Provides support for patients before treatment and at discharge as directed by charge nurse
• or leadership
• Assists with transporting patients into and out of Center/ Department as necessary
• Effectively utilizes computer systems appropriate to area
• Practices proper identification procedures
• Understands and responds appropriately to emergency broadcast within the

What we're looking for:

• High school graduate or equivalent or five years of relevant job experience in

lieu of degree.

• Experience in dealing with customer service
• Effective Communication Skills
• Demonstrates effective inter-personal skills
• Demonstrates priority setting, organizational skills and the ability to remain calm under
• stressful situations

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Mount Carmel and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, physical disability or any other classification protected under local, state or federal law.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.