Duties

Upon check out, cleans, sanitizes and deodorizes bathrooms (sinks, tubs, showers, floors, toilets, etc) ensuring that lavatories are properly restocked with all appropriate amenities. Sweeps, dry mops and cleans floors using brooms, mops and commercial vacuum cleaner, cleans windows, sills, walls, woodwork and mirrors. Replaces all bed linens, trash liners, towels, amenities, changes light bulbs as needed and makes beds. Cleans appliances, defrosts refrigerator, cleans, waxes/polishes furniture to ensure cabin/suite is ready for next occupant.

Washes, dries, sorts, folds and stores linens. Inventories linen removed along with clean linen issued. Prepares linen report and turns into supervisor, ensuring any linen missing is reported. Completes cabin/suite status report providing status of all cabins/suites (vacant and ready, check-out, occupied, etc.) and turns in report at the end of each day.

Informs the supervisor immediately of all discrepancies, equipment malfunctions, damages, customer complaints, maintenance issues, missing items (e.g. TV, VCR, clock radio, pots, lamps, dishware, etc) or valuables left by guests. Properly bags and tags all "lost and found" items with cabin number the item was found in and gives bag to supervisor. Consistently monitors assigned areas for problems: e.g. unusual activity, illegal substances in cabins/suites, unauthorized pets, evidence of smoking in buildings.

Leads the work of all assigned Custodial Worker, NA-3566-02. Directs work, answers questions, changes priorities to meeting emergent needs and provides on-the-job training. Ensures workers have necessary supplies and equipment. Reports all discrepancies, supply needs and personnel issues to the supervisor for resolution.

Performs other related duties as assigned to meet mission requirements.

Requirements

Conditions of Employment

• Must pass all applicable records and background check.
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Must possess a valid driver's license.
• Subject to possible workdays on weekends and holidays, as well as rotating shifts, often consisting of other than normal duty hours.
• May be recalled to duty and/or required to work overtime, including on an emergency basis.
• Subject to satisfactory completion of a physical examination.

How You Will Be Evaluated

• Benefits

  Review our benefits

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  The following documents are required at the time of application:

  • Resume
  • Proof of education/training: if applicable, provide a copy of your awarded/conferred college transcript(s)
  • If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
  • If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
  • If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
  • If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50

• How to Apply

  To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
  
  The complete application package must be submitted by 11:59 PM (EST) on March 24, 2024 to receive consideration.
  
  To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
  
  To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12355928
  
  It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
  
  Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
  
  To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
  
  DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to [email protected] to ensure proper consideration is given.

  Agency contact information

  CNRMA NAF HRO

  Email

  [email protected]

  Address

  WPNSTA Yorktown VA
  1200 Fechteler Road
  Norfolk, VA 23505
  US

  Next steps

  Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
  
  If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
  
  Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.