Job Overview:
We are seeking a Customer Service Representative. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.

Hours 9-2 Monday thru Friday

Duties:
- Communicate with customers via phone, email, and chat to provide assistance and resolve inquiries
- Perform data entry tasks accurately and efficiently
- Utilize excellent phone etiquette skills to handle customer calls professionally
- Work with clients to make changes to existing policies and discuss questions they may have.
- Take key information that can be passed along in providing quotes to new clients.

Skills:
- Strong communication skills to interact effectively with customers
- Proficient in data entry to input customer information accurately
- Knowledge of phone etiquette practices for professional customer interactions

- Some experience in the insurance industry would be a plus.

- Familarity with working on the computer and learning new software.

We are a small family owned business and are looking for someone friendly to work with long time clients and efficient. If you have a passion for delivering exceptional customer service and possess the required skills, we encourage you to apply.

Job Type: Part-time

Pay: $20.00 per hour

Expected hours: 25 per week

Experience level:

• 2 years

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person