Job Description
The Cosmetic Beauty Advisor reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store.
Job Functions
Sales - Responsible for:
Meeting or exceeding personal sales per hour goals
Being a role model and demonstrating excellent selling skills and customer service
Executing successful promotions and special events/pre-sells/GWP’s
Driving sales through customer clienteling
Work with store management to optimize business to business
Achieving assigned $ line goal
Identifying and reducing shrinkage in area
Customer Service - Responsible for:
Meeting or exceeding SPH goal
Meeting or exceeding credit application goals
Thanking each customer by name following a purchase
Handling each transaction efficiently and accurately
Providing a high level of customer service to support Customer Satisfaction Surveys (CSS)
Building customer clientele base
Recording and protecting personal identifying customer information
General Responsibilities:
Maintain floor and stock areas consistent with store standards in presentation and hygiene requirements
Unpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the department
Ensuring timely set-up including signage for promotional events
Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV’s
Maintaining Belk and vendor professional dress standards (uniforms) and appearance
Cooperating with fellow associates and management
Complying with store policies concerning attendance, tardiness, and associate handbook
Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager.
Assist with all non-sell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriate
Education / Experience Requirements:
Position Contribution Level:
Intermediate Level
Minimum Education & Experience:
No education requirement
Experience in retail preferred
Excellent communication skills
Preferred Education & Experience:
Knowledge / Skills Requirements:
Knowledge & Skills
Must be able to work a flexible schedule including evenings & weekends, due to shift rotation.
Physical Requirements:
Physical
Ability to use computer keyboard, standard telephone and other related business equipment.
Hand manipulation to remove sensor tags.
Ability to push / pull 100-500 pounds when moving stock carts.
Task demands vary in each department because of the different types of merchandise.
Stocking requirements can involve reaching above & below shoulder level and lifting 25–50-pound boxes.
Ability to apply treatment/make-up to customers face.
Reporting Relationships:
Supervisor
Sales Team Manager or Store Manager
Supervises
Accessibility Guidelines:
Belkcareers.com is committed to making the on-line application experience easy and accessible to individuals with disabilities. We are constantly making improvements to comply with the spirit of the "Americans with Disabilities Act," and the Web Content Accessibility Guidelines. If any of the information on the belkcareers.com website is not accessible to you due to a disability, please contact us via email at [email protected]. Please provide the location of the inaccessible information and the format you wish to have the information presented and we will be happy to send it to you, either via your email address or a separate mailing address you provide. If you prefer, you may contact one of our friendly Shared Services representatives at 1-800-588-3700 and we will be happy to assist you with the application process.
We are an Equal Opportunity Employer:
Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.
Job Functions
Sales - Responsible for:
Meeting or exceeding personal sales per hour goals
Being a role model and demonstrating excellent selling skills and customer service
Executing successful promotions and special events/pre-sells/GWP’s
Driving sales through customer clienteling
Work with store management to optimize business to business
Achieving assigned $ line goal
Identifying and reducing shrinkage in area
Customer Service - Responsible for:
Meeting or exceeding SPH goal
Meeting or exceeding credit application goals
Thanking each customer by name following a purchase
Handling each transaction efficiently and accurately
Providing a high level of customer service to support Customer Satisfaction Surveys (CSS)
Building customer clientele base
Recording and protecting personal identifying customer information
General Responsibilities:
Maintain floor and stock areas consistent with store standards in presentation and hygiene requirements
Unpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the department
Ensuring timely set-up including signage for promotional events
Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV’s
Maintaining Belk and vendor professional dress standards (uniforms) and appearance
Cooperating with fellow associates and management
Complying with store policies concerning attendance, tardiness, and associate handbook
Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager.
Assist with all non-sell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriate
Education / Experience Requirements:
Position Contribution Level:
Intermediate Level
Minimum Education & Experience:
No education requirement
Experience in retail preferred
Excellent communication skills
Preferred Education & Experience:
Knowledge / Skills Requirements:
Knowledge & Skills
Must be able to work a flexible schedule including evenings & weekends, due to shift rotation.
Physical Requirements:
Physical
Ability to use computer keyboard, standard telephone and other related business equipment.
Hand manipulation to remove sensor tags.
Ability to push / pull 100-500 pounds when moving stock carts.
Task demands vary in each department because of the different types of merchandise.
Stocking requirements can involve reaching above & below shoulder level and lifting 25–50-pound boxes.
Ability to apply treatment/make-up to customers face.
Reporting Relationships:
Supervisor
Sales Team Manager or Store Manager
Supervises
Accessibility Guidelines:
Belkcareers.com is committed to making the on-line application experience easy and accessible to individuals with disabilities. We are constantly making improvements to comply with the spirit of the "Americans with Disabilities Act," and the Web Content Accessibility Guidelines. If any of the information on the belkcareers.com website is not accessible to you due to a disability, please contact us via email at [email protected]. Please provide the location of the inaccessible information and the format you wish to have the information presented and we will be happy to send it to you, either via your email address or a separate mailing address you provide. If you prefer, you may contact one of our friendly Shared Services representatives at 1-800-588-3700 and we will be happy to assist you with the application process.
We are an Equal Opportunity Employer:
Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.