JCPenney

Cashier/Customer Service

  • JCPenney
  • Indiana, PA
  • About 1 month ago

Job Description

  • Customer Service & Sales

- Greets and assists customers in finding products and delivers outstanding customer service

- Demonstrates WORTH behaviors consistently

- Partners with other team members when additional support is needed

- Actively listens to customer issues in a calm and agreeable manner to resolve problems

- Promotes FindMore with associates to drive sales and enhance customer service

- Assists with credit, rewards and gift card programs throughout the store

- Actively and enthusiastically engages customers to support the company’s Instant Credit Application Process (iCAP)

  • Checkout Standards

- Completes checkout processes including returns and re-ticketing

- Assists with the signing and merchandising standards at all checkouts

- Assists with stocking and merchandising Impulse Fixtures

- Proactively calls for assistance when additional help is needed in checkout

- Proficiently utilize Point of Sale on Mobile Warrior device to support line management efficiencies

- Notifies leadership when supplies are running low and assists with replenishment

  • General Operations

- Assists with Omnichannel efforts as needed

- Assists with recovery, merchandise go backs, replenishment and other operational tasks

- Participates in annual inventory processes

  • Performance Standards

- Supports company shrink and safety initiatives

- Meets established performance standards for the role on a consistent basis, including (but not limited to) the company’s iCAP program,

product and service sales, customer service, profit, productivity, and attendance

Job Type: Part-time

Pay: $12.00 - $15.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Weekly day range:

  • Every weekend

Ability to Relocate:

  • Indiana, PA 15701: Relocate before starting work (Required)

Work Location: In person

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